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Loughborough Building Society: Savings reviews

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4.92
Based on 431 reviews, last reviewed 28th Oct 2025
28% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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2 star
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Latest highest rating:

5

.................. ............................................................ Reviewed on: 28th October 2025
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Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.
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About this product

Loughborough Building Society have a range of instant access and limited access savings accounts to choose from.

Some accounts be opened with as little as £1 and the interest rates are variable. Accounts can be opened in the branch or via post.

Loughborough Building Society savings account reviews help you find out what it’s like to be a customer. If you’ve used Loughborough Building Society before, you can also leave a review and share your experience.

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Loughborough Building Society Savings reviews (431)

No improvements needed

5
No improvements needed friendly, knowledgeable staff. Proffesional, caring and understandable thankyou Jackie Reviewed on: 24th March 2025
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 24th March 2025
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Loughborough Building Society

In branch service review

5
Telephone contact is essential to me. I do not like computers. Reviewed on: 14th March 2025

In branch service review

5
Speed up the return of application. Reviewed on: 14th March 2025

In branch service review

5
Quick to open accounts. Didn't receive maturity letter. Reviewed on: 14th March 2025

In branch service review

5
In-branch service excellent, however the savings team could have kept us informed of the delays taking place behind the scenes with the ISA transfer. Reviewed on: 14th March 2025

Friendly, and helpful staff at Long Eaton

5
Friendly, and helpful staff at Long Eaton Reviewed on: 7th March 2025
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 7th March 2025
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Loughborough Building Society

Excellent service

5
Excellent service from Jackie, thank you Reviewed on: 7th March 2025
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 7th March 2025
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Loughborough Building Society

In branch service review

5
This has been the first time I open savings accounts by email. However, they were very easy to open and my first deposits were promptly acknowledged. I'm glad to save with Loughborough Building Society. Reviewed on: 7th March 2025

unsatisfactory technology

4
1.Your website didn't allow me to send a secure e-mail. 2.My bond matured at midnight 28.02.25. Money not sent to my account until 03.03.25. If you have the capability to move it to a holding account why can't you move it to my account instead? Reviewed on: 3rd March 2025
Reply from Loughborough Building Society We apologise our service did not meet your expectations; and you were unable to get in touch when you wanted to. The product summary outlines when funds would be available after maturity, which for the latest maturity was the 3rd of March. We will use your feedback to continue to improve our services and thank you for taking the time to provide it. If you would like to talk to us to discuss further, please contact us at [email protected] providing your contact details. Response date: 5th March 2025
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Loughborough Building Society

In branch service review

5
The sort code and account number in the passbook should be more clearly displayed. Telephone calls have been answered quickly and all staff were very efficient. Reviewed on: 1st March 2025

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