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Loughborough Building Society: Savings reviews

4.94
Based on 334 reviews, last reviewed 4th Jul 2025
7% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Anni explained everything fully without any pressure... Anni explained everything fully without any pressure, I was also able to collect the the book from the branch. Reviewed on: 4th July 2025
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Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

About this product

Loughborough Building Society have a range of instant access and limited access savings accounts to choose from.

Some accounts be opened with as little as £1 and the interest rates are variable. Accounts can be opened in the branch or via post.

Loughborough Building Society savings account reviews help you find out what it’s like to be a customer. If you’ve used Loughborough Building Society before, you can also leave a review and share your experience.

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Loughborough Building Society Savings reviews (334)

All questions answered before I applied for an isa

5
All questions answered before I applied for an isa Reviewed on: 16th April 2024
Reply from Loughborough Building Society Thank you, so glad that we could help! Response date: 16th April 2024
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Loughborough Building Society

Excellent customer service at Southwell Branch

5
I joined LBS just over 3 months ago as the interest rate offered on a fixed rate bond was attractive. I joined at the Southwell Branch as I had some confusion about the online information. The service I received was excellent and I think I obtained information in that conversation than I would not have through the online process. A month or so later I telephoned the branch for some further information and again the help/advice I received was excellent. Reviewed on: 16th April 2024
Reply from Loughborough Building Society Thanks for sharing your experience with us Paul, so glad that we could help! Response date: 16th April 2024
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Loughborough Building Society

Branch clean and tidy with information on display.

5
Branch clean and tidy with information on display. Convenient opening times. Staff always smart very helpful and easy to approach. Excellent service. Reviewed on: 15th April 2024
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 15th April 2024
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Loughborough Building Society

Being able to open an account in branch, Emma was ve...

5
Being able to open an account in branch, Emma was very personable Reviewed on: 11th April 2024
Reply from Loughborough Building Society Thank you, so glad that we could help! Response date: 11th April 2024
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Loughborough Building Society

I like the fact that you got a passbook you can see...

5
I like the fact that you got a passbook you can see your funds without the hassle of going online. Reviewed on: 5th April 2024
Reply from Loughborough Building Society Thanks so much for sharing your experience with us, so glad that we could help! Response date: 5th April 2024
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Loughborough Building Society

Emma is always happy, friendly staff

5
Emma is always happy, friendly staff Reviewed on: 3rd April 2024
Reply from Loughborough Building Society Thank you, so glad that we could help! Response date: 3rd April 2024
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Loughborough Building Society

Jackie was brilliant very helpful and understanding...

5
Jackie was brilliant very helpful and understanding great branch the staff are great. Reviewed on: 3rd April 2024
Reply from Loughborough Building Society Thank you, so glad that we could help! Response date: 3rd April 2024
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Loughborough Building Society

Great rates and communication.

5
Great rates and communication. I was allowed to transfer my 120 day notice isa to a better rate without penalty. Transfer at Derby done very quickly. Reviewed on: 26th March 2024
Reply from Loughborough Building Society Thank you, so glad that we could help. Response date: 28th March 2024
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Loughborough Building Society

Anni was very helpful and knowledge

5
Anni was very helpful and knowledge Reviewed on: 21st March 2024
Reply from Loughborough Building Society Thank you, so glad that we could help! Response date: 28th March 2024
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Loughborough Building Society

Wonderful to be able to talk to staff in person.

5
Wonderful to be able to talk to staff in person. The staff are incredible, very helpful and explained everything you need to know. My father died last year and the staff we were great at sorting his account out at a very difficult time for us. Reviewed on: 21st March 2024
Reply from Loughborough Building Society Thanks so much for sharing your experience with us, so glad that we could help! Response date: 28th March 2024
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Loughborough Building Society

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