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Loughborough Building Society: Savings reviews

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4.93
Based on 479 reviews, last reviewed 28th Apr 2026
29% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Karen could not have been more helpful, excellent se... Karen could not have been more helpful, excellent service Reviewed on: 28th April 2026
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Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.
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About this product

Loughborough Building Society have a range of instant access and limited access savings accounts to choose from.

Some accounts be opened with as little as £1 and the interest rates are variable. Accounts can be opened in the branch or via post.

Loughborough Building Society savings account reviews help you find out what it’s like to be a customer. If you’ve used Loughborough Building Society before, you can also leave a review and share your experience.

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Loughborough Building Society Savings reviews (479)

Samantha Wicks dealt with my enquiry to open cash IS...

5
Samantha Wicks dealt with my enquiry to open cash ISA by phone and set up paper work for arrival in branch the next day. Very good and efficient. Reviewed on: 22nd October 2024
Reply from Loughborough Building Society Thank you for sharing your feedback with us, it is much appreciated. Response date: 22nd October 2024
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Loughborough Building Society

I found Anni very friendly and helpful.

5
I found Anni very friendly and helpful. Reviewed on: 22nd October 2024
Reply from Loughborough Building Society Thank you for sharing your feedback with us, it is much appreciated. Response date: 22nd October 2024
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Loughborough Building Society

In branch service review

5
I would be better if you could show the details of cash ISA term and rate of interest on the passbook. Reviewed on: 21st October 2024
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Friendly efficient personal service, being able to t...

5
Friendly efficient personal service, being able to talk to someone on the phone Reviewed on: 18th October 2024
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 21st October 2024
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Loughborough Building Society

It was nice to deal with a Society who treat you as...

5
It was nice to deal with a Society who treat you as a person rather than a computer number. Larger companies could perhaps improve their performance if they adopted your approach to customers. Simon Taylor's help was outstanding . Reviewed on: 18th October 2024
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 21st October 2024
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Loughborough Building Society

Warm,welcoming,made to feel at ease.

5
Warm,welcoming,made to feel at ease. Simon was extremely helpful Reviewed on: 18th October 2024
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 21st October 2024
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Loughborough Building Society

Better to be able to open everything online and have...

4
Better to be able to open everything online and have a banking app Reviewed on: 17th October 2024
Reply from Loughborough Building Society Thank you for your feedback, it’s much appreciated and will be used to guide our development in the future. Response date: 18th October 2024
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Loughborough Building Society

Personal service by a lovely lady.

5
Personal service by a lovely lady. Reviewed on: 17th October 2024
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 18th October 2024
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Loughborough Building Society

Friendly and experianced staff, nothing is too much...

5
Friendly and experianced staff, nothing is too much trouble (only me!) Reviewed on: 17th October 2024
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 18th October 2024
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Loughborough Building Society

In branch service review

4
I like being able to get through quickly and directly to staff to discuss needs (no call centre). I would like to be able to access online, preferably with an app. Reviewed on: 16th October 2024
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