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Loughborough Building Society: Savings reviews

Name: Savings
Rating: 4.93 (475 reviews)

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4.93

Based on 475 reviews, last reviewed 15th Apr 2026

143% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

2 star

1 star

Latest highest rating:

5

Local branch, friendly knowledgeable staff. Local branch, friendly knowledgeable staff. Chosen ISA Emma explained well. Like having a physical passbook. Reviewed on: 15th April 2026

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Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Loughborough Building Society have a range of instant access and limited access savings accounts to choose from.

Some accounts be opened with as little as £1 and the interest rates are variable. Accounts can be opened in the branch or via post.

Loughborough Building Society savings account reviews help you find out what it’s like to be a customer. If you’ve used Loughborough Building Society before, you can also leave a review and share your experience.

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Loughborough Building Society Savings reviews (475)

Helpful and friendly speedy delivery of passbook

Helpful and friendly speedy delivery of passbook Reviewed on: 18th April 2024

Reply from Loughborough Building Society Thank you, so glad that we could help! Response date: 18th April 2024

All questions answered before I applied for an isa

All questions answered before I applied for an isa Reviewed on: 16th April 2024

Reply from Loughborough Building Society Thank you, so glad that we could help! Response date: 16th April 2024

Excellent customer service at Southwell Branch

I joined LBS just over 3 months ago as the interest rate offered on a fixed rate bond was attractive. I joined at the Southwell Branch as I had some confusion about the online information. The service I received was excellent and I think I obtained information in that conversation than I would not have through the online process. A month or so later I telephoned the branch for some further information and again the help/advice I received was excellent. Reviewed on: 16th April 2024

Reply from Loughborough Building Society Thanks for sharing your experience with us Paul, so glad that we could help! Response date: 16th April 2024

Branch clean and tidy with information on display.

Branch clean and tidy with information on display. Convenient opening times. Staff always smart very helpful and easy to approach. Excellent service. Reviewed on: 15th April 2024

Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 15th April 2024

Being able to open an account in branch, Emma was ve...

Being able to open an account in branch, Emma was very personable Reviewed on: 11th April 2024

Reply from Loughborough Building Society Thank you, so glad that we could help! Response date: 11th April 2024

I like the fact that you got a passbook you can see...

I like the fact that you got a passbook you can see your funds without the hassle of going online. Reviewed on: 5th April 2024

Reply from Loughborough Building Society Thanks so much for sharing your experience with us, so glad that we could help! Response date: 5th April 2024

Emma is always happy, friendly staff

Emma is always happy, friendly staff Reviewed on: 3rd April 2024

Reply from Loughborough Building Society Thank you, so glad that we could help! Response date: 3rd April 2024

Jackie was brilliant very helpful and understanding...

Jackie was brilliant very helpful and understanding great branch the staff are great. Reviewed on: 3rd April 2024

Reply from Loughborough Building Society Thank you, so glad that we could help! Response date: 3rd April 2024

Great rates and communication.

Great rates and communication. I was allowed to transfer my 120 day notice isa to a better rate without penalty. Transfer at Derby done very quickly. Reviewed on: 26th March 2024

Reply from Loughborough Building Society Thank you, so glad that we could help. Response date: 28th March 2024

Anni was very helpful and knowledge

Anni was very helpful and knowledge Reviewed on: 21st March 2024

Reply from Loughborough Building Society Thank you, so glad that we could help! Response date: 28th March 2024

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