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Loughborough Building Society: Savings reviews

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4.87
Based on 483 reviews, last reviewed 18th Jun 2026
22% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
2 star
See only 2 star reviews
0%
1 star
See only 1 star reviews
0%

Latest highest rating:

5

Great experience, still love using passbooks Great experience, still love using passbooks Reviewed on: 18th June 2026
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Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.
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About this product

Loughborough Building Society have a range of instant access and limited access savings accounts to choose from.

Some accounts be opened with as little as £1 and the interest rates are variable. Accounts can be opened in the branch or via post.

Loughborough Building Society savings account reviews help you find out what it’s like to be a customer. If you’ve used Loughborough Building Society before, you can also leave a review and share your experience.

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Loughborough Building Society Savings reviews (483)

I like the fact that there are no shareholders and t...

5
I like the fact that there are no shareholders and the ethos of the company is person centred not profit Reviewed on: 4th September 2025

In branch service review

5
Excellent customer service, prompt reply to emails and very helpful over the phone. Reviewed on: 1st September 2025

Jackie was helpful, efficient staff

5
Jackie was helpful, efficient staff Reviewed on: 29th August 2025
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 1st September 2025
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Loughborough Building Society

Karen gave excellent service.

5
Karen gave excellent service. Very happy that they still have passbooks. Reviewed on: 26th August 2025
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 1st September 2025
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Loughborough Building Society

The fact that they have passbooks and a branch .

5
The fact that they have passbooks and a branch . Can't fault the staff very efficient and friendly Reviewed on: 26th August 2025
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 1st September 2025
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Loughborough Building Society

Yasmin went out of her way to be helpful.

5
Yasmin went out of her way to be helpful. She was very polite, explained everything well and was very efficient,. Excellent service overall. Reviewed on: 26th August 2025
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 1st September 2025
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Loughborough Building Society

Yasmin was very friendly and an engaging staff member

5
Yasmin was very friendly and an engaging staff member she was very knowledgeable Reviewed on: 26th August 2025
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 1st September 2025
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Loughborough Building Society

In branch service review

5
Work well, good products and keeping informed. Reviewed on: 22nd August 2025
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 1st September 2025
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Loughborough Building Society

In branch service review

4
Nice to talk to someone face to face. Reviewed on: 22nd August 2025

Polite and Helpful

5
We have banked with the Loughborough for years now and never have we had any complaints, Jackie and the ladies are very polite and helpful. Our daughter is opening an account, she was very pleased with how she was served. Keep up the excellent work. Reviewed on: 21st August 2025
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 22nd August 2025
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Loughborough Building Society

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