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Loughborough Building Society: Savings reviews

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4.92
Based on 437 reviews, last reviewed 2nd Dec 2025
62% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1 star
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Latest highest rating:

5

Talk to Alison. She knows her subject! Alison took my call this morning. Thank you for employing such a good knowledgeable communicator. She was clear, concise and handled my rather confuse... Read more Reviewed on: 2nd December 2025
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Mr F

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.
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About this product

Loughborough Building Society have a range of instant access and limited access savings accounts to choose from.

Some accounts be opened with as little as £1 and the interest rates are variable. Accounts can be opened in the branch or via post.

Loughborough Building Society savings account reviews help you find out what it’s like to be a customer. If you’ve used Loughborough Building Society before, you can also leave a review and share your experience.

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Loughborough Building Society Savings reviews (437)

Sam is very friendly and helpful.

5
Sam is very friendly and helpful. As older customers we appreciate being able to have a passbook and be able to go into a local branch. Reviewed on: 11th July 2025
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 11th July 2025
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Loughborough Building Society

I was seen by Yasmin at Derby branch good friendly s...

5
I was seen by Yasmin at Derby branch good friendly staff Reviewed on: 11th July 2025
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 11th July 2025
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Loughborough Building Society

The service / help I got from Millie was excellent.

5
The service / help I got from Millie was excellent. regarding the product itself because it is the first time I use non-high street bank for the first time, and I just opened a new account, the journey with Loughborough is still wait to see till the end. Everything so far all good. Reviewed on: 10th July 2025
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X Y
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 11th July 2025
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Loughborough Building Society

So far, so very good

5
My experience to date, whilst limited, has been excellent. Millie has provided great customer service with clear instructions of her requirements Reviewed on: 10th July 2025
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Ryan Turnbull
Reply from Loughborough Building Society Thanks for sharing your experience with us Ryan, so glad that we could help! Response date: 11th July 2025
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Loughborough Building Society

Excellent Service

5
My experience with the Loughborough over the past 6 years has been excellent Marie and all the staff always go that extra mile. Thankyou Reviewed on: 10th July 2025
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 11th July 2025
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Loughborough Building Society

Excellent customer service.

5
Excellent customer service. Dylan is very knowledgeable, very helpful and nothing is too much trouble. Reviewed on: 10th July 2025
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 11th July 2025
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Loughborough Building Society

In branch service review

4
Competitive products, good customer service, but no online banking presence. Reviewed on: 9th July 2025

In branch service review

5
The staff at Long Eaton are brilliant and could not be more helpful. Only time I have phones head office they were equally helpful. Reviewed on: 9th July 2025

In branch service review

5
The member of staff who dealt with us was very efficient, friendly and professional. Reviewed on: 9th July 2025

In branch service review

5
Replies are very quick; service is second to none. Reviewed on: 9th July 2025

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