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Loughborough Building Society: Savings reviews

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4.93
Based on 403 reviews, last reviewed 8th Sep 2025
13% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Sam was swift and professional when dealing with my... Sam was swift and professional when dealing with my request. Reviewed on: 8th September 2025
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Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.
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About this product

Loughborough Building Society have a range of instant access and limited access savings accounts to choose from.

Some accounts be opened with as little as £1 and the interest rates are variable. Accounts can be opened in the branch or via post.

Loughborough Building Society savings account reviews help you find out what it’s like to be a customer. If you’ve used Loughborough Building Society before, you can also leave a review and share your experience.

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Loughborough Building Society Savings reviews (403)

In branch service review

5
Please consider not excluding your long time members from "local" accounts. Reviewed on: 29th May 2025

In branch service review

5
Any queries are dealt with swiftly and efficiently. I cannot think of any improvements required. Reviewed on: 29th May 2025

It is a pleasure to go to the Derby Branch.

5
It is a pleasure to go to the Derby Branch. Good service, Knowledgeable staff, Always leave Happy, and long may it continu7. Reviewed on: 22nd May 2025
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 27th May 2025
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Loughborough Building Society

In branch service review

5
My initial phone call was handled promptly with a helpful staff member, good savings rates offered. Reviewed on: 15th May 2025

In branch service review

5
It was so nice dealing with your team over the phone. Despite not being local, I felt warmly welcomed to the society. The whole account opening was smooth. Reviewed on: 15th May 2025

In branch service review

3
Consistently having to send proof of identity and address unnecessarily. Reviewed on: 15th May 2025

In branch service review

5
Like - Competitive rates, would like a read only online access to check balances. Reviewed on: 15th May 2025

In branch service review

5
It would be better if you had an online portal for customers to log into to submit account requests. Reviewed on: 15th May 2025

In branch service review

5
Branches to remain open and increase savings rates. Reviewed on: 15th May 2025

In branch service review

4
Cheque enclosed with application not debited from my bank 10 days after posting. I put stop on cheque by phone call to book issuer, then send similar amount electronic on the 26th after I received details. Reviewed on: 15th May 2025

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