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Manchester Credit Union: Loans reviews

4.93
Based on 1,847 reviews, last reviewed 5th Jul 2025
3070% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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1%
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0%
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Latest highest rating:

5

Always helped wherever possible great customer service Always helped wherever possible great customer service Reviewed on: 5th July 2025
Donna W's avatar
Donna W

Latest lowest rating:

2

I applied for a loan and got declined when I'm on ma... I applied for a loan and got declined when I'm on mat leave, universal credit and get child benefit yet got declined. Reviewed on: 4th July 2025
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Katie

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Manchester Credit Union Loans reviews (1847)

Great service

5
Always been a great help easy to use app great staff Reviewed on: 18th May 2022

NO BECAUSE IM NOT ON BENEFITS

1
I was saving with MCU for a few years, I was self employed at the time and had a few thousand in my saving account, then I was buying my home and I had all the money in cash apart from 3k which I asked MCU to lend me, they said NO because I'm not on benefits, so in my opinion MCU is not for the people of manchester, it's for benefit claimants, so MCU, I'm so sorry for starting my own business, maybe I should go on jobseekers just to get on in life Reviewed on: 18th May 2022

Amazing am glad I'm a member of Manchester credit union

5
Hmmmm .... Where can I start from , I have being with Manchester credit union for 7-8 years now an so far so good they have been so amazing. I have never regrets joining them. I have also introduced most of my friends to them. Thank you so much. So I'm nominating Manchester credit union for CONSUMER CREDIT AWARD. Reviewed on: 18th May 2022

Helpful

5
Easy to use, always really helpful, polite. I think it's a very good company who help people who need it. Reviewed on: 18th May 2022

Amazing

5
Manchester credit union is by far the best loan I’ve had and also got savings with them now aswel it’s so easy to do and never once had any problems love it ! Thank you Reviewed on: 18th May 2022

Helped when no one else would.

5
Manchester Credit Union helped me with a loan when no one else would, they looked at me as a person rather than an interest rate, would highly recommend. Reviewed on: 18th May 2022

Service with a smile..

5
So far my experience has been smooth smooth sailing. Any issues are quickly resolved by the friendly staff. No complaints and I have recommended them. Reviewed on: 18th May 2022

Excellent service

5
Staff lovely and helpful. So easy to set up and has even got me saving too. Highly recommended Reviewed on: 18th May 2022

Amazing service

5
The customer service is amazing and fast! Reviewed on: 18th May 2022

Every little helps.

5
I have been with MCU for years and as a single mum with a very bad credit rate, I never dreamed to get a loan anywhere. Manchester Credit Union offered me a Family Loan of £500 and I can always top up on my loan after paying back £200. They take their payments out of my Child benefit payments, put me some money in my Share 1 Account and save a £1 in my Share 2 Account which they say you can't withdraw from if you are owing on the loan repayments but every time I find myself in a financial difficulty they give me some of the money kept in my Share 2 account with no questions asked. I'm very thankful for their impeccable Customer Service and how they go the extra mile to listen and help out. I don't know what I would have done over the last few years of being unemployed if I didn't have them to lean on whenever I need some money for bills or even just to get the children some Christmas presents. Thanks to MCU I never have to feel like an all around failure in front of my children, or go without gas and electricity in the home. Thank you MCU and keep shining that light for those of us in the dark. Reviewed on: 18th May 2022

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