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Mansfield Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.57 (389 reviews)

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4.60

Based on 389 reviews, last reviewed 13th Dec 2025

18% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

72%

19%

Latest highest rating:

5

Excellent customer service Whilst it took a few weeks for our application to be approved - mainly because of multiple separate requests for specific paperwork - communication ha... Read more Reviewed on: 13th December 2025

Latest lowest rating:

2

Changed their rate just before completion! Provided an initial rate that was good, which is why I picked Mansfield. They decided to bump the rate a few points just before completion making it n... Read more Reviewed on: 14th October 2025

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About this product

Mansfield Building Society work with Mortgage 1st who provide advice on mortgages from across the mortgage market.

New customers can’t apply directly for a mortgage with Mansfield Building Society. If you’re an existing borrower, you can still contact Mansfield Building Society directly to discuss your mortgage.

Mansfield Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Mortgages reviews (389)

Top administration

Everything from asking for a quote to completing the mortgage advance was done efficiently and professionally Reviewed on: 7th February 2020

Best Building Society to get mortage from

Easy access to talk to someone to discuss mortgage options and also savings Reviewed on: 6th February 2020

Great, friendly service

When applying for our mortgage we received great advice and options. Everyone we dealt with was professional and friendly. Reviewed on: 12th November 2019

Great service for the older borrower

At 71 years old , I thought that I may not be able to take out a new mortgage! However a Broker in Cheltenham came up with a great offer from the Mansfield and I have never looked back. Would certainly recommend the Mansfield to any age group. Reviewed on: 12th November 2019

Always found service prompt and helpful

I have a buy to let mortgage. I found renewing for another term easy and the service is personal not faceless. I am very happy with the product. Reviewed on: 12th November 2019

Hope when all others failed..

Am pensioner and only Mansfield saved me from the horrors of equitable release and/or moving away from the area I have lived in for 30plus years...the best imho Reviewed on: 12th November 2019

Friendly helpful company

Always a pleasure to deal with, very friendly and helpful during and after mortgage setup. Highly recommend. Reviewed on: 12th November 2019

A great Mortgage lender

Friendly service Great products Reviewed on: 4th November 2019

Mansfield behaviour amounts to theft.

Do not touch Mansfield Building Society unless you want to lose money. They charged £200 for a decision to be made on if they would lend. They called on the Wednesday afternoon stating they were taking the £200 and on the Thursday we received a refusal letter therefore they knew the outcome before taking the money and now will not pay it back. Reviewed on: 12th May 2017

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