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Mansfield Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.54 (292 reviews)

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4.61

Based on 292 reviews, last reviewed 14th Feb 2025

18% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

72%

20%

Latest highest rating:

5

Easy, clear, informative Very easy and clear information about options available when renewing my mortgage. Good range of accounts available , particularly for older applica... Read more Reviewed on: 14th February 2025

Latest lowest rating:

1

No App, cant get through! No App, very challening to keep track of your finances. Alao difficult to get through to speak to a person for basic account info.I chose Mansfield ba... Read more Reviewed on: 28th December 2024

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About this product

Finding the right mortgage product can be a daunting process. We want to make this simpler for you. Our Mansfield Building Society mortgage reviews can give you valuable insight into life as a customer.

Mansfield Building Society is an independent mutual, offering a range of mortgage products. Before taking out a mortgage, always be confident with the terms, conditions and interest rates of the product. If you’re unsure, contact the lender or an independent advisor to discuss the options available to you.

Are you considering Mansfield Building Society as your mortgage lender? Learn more about the lender by reading the reviews on Smart Money People. Find out how satisfied borrowers have been with their mortgage products. Learn more about the Society’s level of customer service. Find out the pros and cons of Mansfield Building Society mortgages from the genuine experiences of others.

Have you got a Mansfield Building Society mortgage? Share your experience with others by writing a review. Together, we can help people like you make better financial decisions. Tell us about the application process: did the Society support you throughout it? Have you been satisfied so far with your mortgage product? Does the Society keep you up to date with any important mortgage news or changes? Would you recommend the lender to family and friends? Write a Mansfield Building Society mortgage review today.

Mansfield Building Society Mortgages reviews (292)

Review of the Mansfield Building Society, Mortgages:

Always helpful staff and managed us through the self...

Always helpful staff and managed us through the self build process really well. Thank you Reviewed on: 15th January 2025

First time homeowner with the help of Mansfield Buil...

First time homeowner with the help of Mansfield Building Society - great customer service the day before completion when I rang to check on the status of the advance. Reviewed on: 29th July 2024

Helpful staff who answer the phone

The above title says it all - sadly these days that is all too rare. Well done Mansfield - the personal touch is much appreciated. Mansfield also offered a range of products which suited our circumstances which were not available for major players in the market. Reviewed on: 29th July 2024

Always kept upto date with any changes & never any i...

Always kept upto date with any changes & never any issues if I need to contact Reviewed on: 29th July 2024

Top company

I have been with Mansfield for nearly 9 years and they have been excellent they loaned me the money to buy my house when no one else would. Reviewed on: 26th July 2024

Really good experience start to finish.

Really good experience start to finish. Very personal approach when conducting mortgage Reviewed on: 25th July 2024

We are very happy with the Mansfield. Truly 5 star.

We are very happy with the Mansfield. I sometimes have to call twice because you must be busy. Once I get through, there is always someone who knows makes me welcome, and gives the help I need. I also like how easy it is to make an over payment. Reviewed on: 23rd July 2024

Exceptional customer service

Throughout our time as a customer with Mansfield, we have experienced such professional and kind customer service. Jennifer Taylor has been exceptional with her understanding and support during a very difficult few months for us. She has done everything she can to ease the hardship and help us. Cannot praise Mansfield and Jennifer enough for always going the extra mile for us. Reviewed on: 17th July 2024

Absolutely outstanding service

Absolutely outstanding service and so glad there are companies out there willing to help people who had prior credit issues they look past them and are very good at what they do would not have been able to buy our dream home without them. Also any interaction with staff he’s been exceptional best service I have ever received. Thank you and keep doing what you do Reviewed on: 13th July 2024

I really can't fault them.

I really can't fault them. I have a Debt Management plan due to an old relationship breakdown and so most places won't give me the time of day, but I can say that Mansfield really treat you as a person. Reviewed on: 10th July 2024

Had a mortgage with Mansfield for 2 years , we would...

Had a mortgage with Mansfield for 2 years , we would quite happily stayed if they could match our new mortgage , would recommend mansfield , very good to be with Reviewed on: 27th June 2024

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