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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.75 (1580 reviews)

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4.75

Based on 1,580 reviews, last reviewed 21st May 2026

34% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

77%

15%

Latest highest rating:

5

Great service The lady who dealt with me explained everything clearly and was very patient, professional and friendly. I felt at ease and unrushed. Great service. Reviewed on: 21st May 2026

Verified source

Latest lowest rating:

2

needs to be online! needs to be online! having to open and manage an account by post or in branch is woeful in 2026! Reviewed on: 31st March 2026

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (1580)

Using Kirkby and Sutton branches

Staff quickly established my requirements. Dealt with me in a friendly and professional way. Process straightforward, all sorted and very pleased with the experience. Reviewed on: 8th August 2023

Saving rates lagging market rates

For the previous 0.5% BOE rate rise there was no increase in the rate for my account. After the latest rate rise there is still no announcement from Mansfield BS. Other building societies e.g. Yorkshire, Leeds and Coventry can do this why not the Mansfield? Reviewed on: 8th August 2023

generally ok

only thing missing is an Annual Interest Statement for Tax Return purposes which is supplied free of charge by most other Building Societies in which I have Accounts. Reviewed on: 26th June 2023

Account Opening

The helpful ,caring staff are able to explain fully the available products, and facilitate the opening of the most favoured accaunt. Reviewed on: 25th June 2023

Helpful

I got in a mess trying to open an E-banking online savings account so phoned the helpline. I found everyone I spoke to extremely helpful and very patient but it still took me a while to sort it out by which time the interest rate had increased - bonus! Have eventually got it sorted. Reviewed on: 24th June 2023

Staff

Very helpful and friendly service Reviewed on: 23rd June 2023

Excellent for a small society

I’ve been very impressed with this company, customer service has been excellent Reviewed on: 23rd June 2023

Poor savings rate compared to competitors

Will the Mansfield Building Society survive? Limited number of branches. Not represented in Nottingham city. Poor savings rates. Reviewed on: 23rd June 2023

Society called back and advised us.

Even though our calls were not answered straight away someone from the society phoned back and advised us what to do and how to proceed. Reviewed on: 23rd June 2023

RESCHEDULED MY INVESTMENTS

DO NOT GIVE FINANCIAL RECOMMENDATIONS CLOSED ACCOUNT AS PART OF FINANCIAL RESCHEDULING Reviewed on: 23rd June 2023

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