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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.73 (1621 reviews)

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4.73

Based on 1,621 reviews, last reviewed 8th Jul 2026

64% decrease in 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

77%

15%

Latest highest rating:

4

Closed my fixed term account at maturity and cheque... Closed my fixed term account at maturity and cheque arrived promptly, paid it in through an ATM at Branch of other society. Covering letter indicated ... Read more Reviewed on: 8th July 2026

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Latest lowest rating:

1

Moved to NATIONWIDE 4.6% You're very good at accepting money but don't like giving it back. Reviewed on: 23rd June 2026

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About this product

Mansfield Building Society have been offering savings accounts for over 150 years.

Accounts can be opened through the branch network, by post or online. Some accounts have a minimum deposit amount required to open them, with others you’ll need to deposit a minimum amount each month.

Mansfield Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Savings reviews (1621)

Easy to fill in forms folllowed by a quick phone call to complete

In these difficult times, it was easy and straight forward to get the account opened. Reviewed on: 15th February 2021

Easy to fill in forms and friendly phone call to complete

The paperwork/books arrived 2 days after opening account so easy and straight forward. Reviewed on: 15th February 2021

Friendly service

All telephone contacts have been very helpful. Reviewed on: 15th February 2021

Excellent customer service.

It is good to have personal service by a local building society. Too many banks and building societies operate online and have become very impersonal. Reviewed on: 15th February 2021

Very personal service

Telephone answered quickly. Personal and straight forward service. Reviewed on: 8th February 2021

Efficient service providing exactly the right product for me.

Our regular savings account had come to the end of the term and with no offer of a further account being offered I decided to look for a reasonably local Building Society who could offer such an account. The Mansfield fit my requirements exactly and offered a good rate. I contacted my local branch, discussed my requirements with a very pleasant staff member and received the application form the following day. Two days later calls were received from the Branch to discuss our understanding of the account and other compliance issues and were told the account would be opened and the passbooks issued by post. The whole process has been efficient and pleasant experience. Reviewed on: 8th February 2021

Friendly staff

The staff were very kind and understanding and helpful. Reviewed on: 8th February 2021

Early impressions by phone and in branch

Initial phone call to Mansfield resulted in no follow up and no paperwork received. Visit to local Chesterfield branch - helpful friendly staff who sorted my needs efficiently. Reviewed on: 4th February 2021

First class service

Dealt with by friendly and efficient staff. Reviewed on: 1st February 2021

Local branch with face to face service

A happy smiling face greeted me in the Sutton branch. I was able to bring home a form & return it within hours. This was followed by a phone call to open the account and a passbook in the post. Good to be local in these troubled times! Reviewed on: 29th January 2021

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