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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.72 (1663 reviews)

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4.72

Based on 1,662 reviews, last reviewed 3rd Sep 2026

61% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

77%

15%

Latest highest rating:

5

Sutton in Ashfield branch When visited Sutton in Ashfield branch the lady cashier was really helpful and sorted out our accounts for us Reviewed on: 3rd September 2026

Verified source

Latest lowest rating:

1

Moved to NATIONWIDE 4.6% You're very good at accepting money but don't like giving it back. Reviewed on: 23rd June 2026

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About this product

Mansfield Building Society have been offering savings accounts for over 150 years.

Accounts can be opened through the branch network, by post or online. Some accounts have a minimum deposit amount required to open them, with others you’ll need to deposit a minimum amount each month.

Mansfield Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Savings reviews (1663)

Great Place for Customers, Employees and Communities

Great Place for Customers, Employees and Communities Reviewed on: 15th April 2021

review

great services and great staff good investments good cleanliness in branches great friendly response to counter enquires customer service good and lots of concern for the funeral services etc Reviewed on: 15th April 2021

Confusion

I wanted to open an account in branch but was told could not. However adviser did so but I couldn't pay in that day. She rang me next day to go through T&C's and said that I could return to pay in the account. 3/4 days later she rang to ask why I hadn't paid in . I went straight to another branch and they said that there was a problem and that I couldn't pay in there at that time. Reviewed on: 12th April 2021

Reply from Mansfield Building Society We’re sorry to hear that your experience has not been to the standard that we would typically expect. Can you call us on 01623 676350 so that we can investigate this further for you? Response date: 19th May 2021

It was all done so easily.

After a brief phone call to the Society all that I needed to apply for an account arrived very quickly through the post. The information required to open the account was straight forward and easy to understand. The lady I dealt with over the phone was knowledgeable and couldn't have been more helpful. The account opened and the passbook with me in no time at all. Thanks Mansfield. Reviewed on: 12th April 2021

New look clean and much more appealing

Very satisfactory and staff helpful. Thankyou. Reviewed on: 12th April 2021

The Staff

Always friendly helpful and efficient. Nothing too much trouble. Reviewed on: 8th April 2021

helpfull and friendly

counter staff very easy to talk to and helpful with any questions. they are quick to sort out any problems and understand what you wish to do Reviewed on: 6th April 2021

Good products. Great staff.

You have maintained the range of products & interest rate well.You still give a personal service. The staff are pleasant & helpful. If you were able to make payments of savings withdrawn using Faster Payments System that would be great: but not if itbcame with a big cost. Reviewed on: 5th April 2021

Excellent service, friendly, professional and convenient.

I like investing in a local building society which is in turn supporting local communities. Reviewed on: 5th April 2021

Friendly Place to Bank

Always a friendly face when you visit branch. Reviewed on: 3rd April 2021

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