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Mansfield Building Society: Savings reviews

4.73
Based on 1,621 reviews, last reviewed 8th Jul 2026
64% decrease in 5 star reviews
in the past 90 days
25% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
77%
See only 4 star reviews
15%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

4

Closed my fixed term account at maturity and cheque... Closed my fixed term account at maturity and cheque arrived promptly, paid it in through an ATM at Branch of other society. Covering letter indicated ... Read more Reviewed on: 8th July 2026
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Latest lowest rating:

1

Moved to NATIONWIDE 4.6% You're very good at accepting money but don't like giving it back. Reviewed on: 23rd June 2026
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About this product

Mansfield Building Society have been offering savings accounts for over 150 years.

Accounts can be opened through the branch network, by post or online. Some accounts have a minimum deposit amount required to open them, with others you’ll need to deposit a minimum amount each month.

Mansfield Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Savings reviews (1621)

Trouble free transaction

5
The staff I spoke to on the phone spoke clearly, didn't gabble and were helpful and efficient. Reviewed on: 15th March 2021

Good local service

5
Good local building society. Friendly staff and accessible branches. However no ability for faster payment withdrawals Reviewed on: 8th March 2021

Professional, Courteous and Competitive Provider

5
Always found the Mansfield Building Society, very helpful, approachable with competitive Savings Products. Reviewed on: 8th March 2021

Regular SAver

5
Easy to get through to someone on the phone and they were aesy to understand, no strong accents, and were very friendly, helpful and polite. Local branch and loyalty rates for local people. Bond opened by post in less than a week from my initial phone call. Great to get personal help rather than having to do everything on line. Excellent service will definitely use again Reviewed on: 3rd March 2021

Very helpful at branch

5
Very good service at branch. I've been a member at the Mansfield building society for the past 50 years. Reviewed on: 1st March 2021

Flawless service

5
Friendly professional staff, excellent products, superb prompt service. What more could one ask for? Reviewed on: 1st March 2021

Oolite, friendly and helpful

5
It's hard to sort out a new savings account during lockdown but with an email and a phone call we managed to do so quite easily with the Mansfield Building Society. Staff were frienky, polite and helpful. Reviewed on: 1st March 2021

Excellent Customer Service

5
The staff are very friendly and helpful. The society has kept going throughout the pandemic and maintained Saturday morning opening hours whereas most other banks and building societies have shut up shop. Reviewed on: 23rd February 2021

Very friendly service

5
I recently opened an account with the Mansfield and the representatives who answered my enquiries were very helpful, professional and friendly. Reviewed on: 22nd February 2021

Changing climate

5
I have always been satisfied with my account that I have had with the Mansfield Building Society and which I have held for many years, but unfortunately owing to the Covid pandemic and the fact that I do not go out very often,I have made the decision to close my account with yourselves and consolidate with my other accounts that I have elsewhere. In the future if things should change I would not hesitate to open another account with the Mansfield Building Society. Reviewed on: 22nd February 2021

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