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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.72 (1663 reviews)

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4.72

Based on 1,662 reviews, last reviewed 3rd Sep 2026

61% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

77%

15%

Latest highest rating:

5

Sutton in Ashfield branch When visited Sutton in Ashfield branch the lady cashier was really helpful and sorted out our accounts for us Reviewed on: 3rd September 2026

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Latest lowest rating:

1

Moved to NATIONWIDE 4.6% You're very good at accepting money but don't like giving it back. Reviewed on: 23rd June 2026

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About this product

Mansfield Building Society have been offering savings accounts for over 150 years.

Accounts can be opened through the branch network, by post or online. Some accounts have a minimum deposit amount required to open them, with others you’ll need to deposit a minimum amount each month.

Mansfield Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Savings reviews (1663)

Mansfield Building Society staff have always been helpful and professional in their dealings with my account. I left the society because the interest rates were so low and we made a big purchase.

Staff have always been helpful. Reviewed on: 24th May 2021

Disappointed saver

I called in to branch to deposit some savings into my easy access isa to be told the account is now closed and no further deposits could be made. I was really taken aback because had no information to inform me of this. Reviewed on: 21st May 2021

Reply from Mansfield Building Society We’re sorry to hear that you have experienced some confusion over your Easy Access Cash ISA account. Our approach to Cash ISA accounts is that they are available for subscriptions in that tax year only. The terms and conditions of the account that are issued to all account holders, when an account is opened, make this clear. This approach is in line with many other Building Societies and Banks and helps us to maintain our best interest rates for existing account holders. If we had accepted further subscriptions from savers this tax year into their existing Easy Access Cash ISA accounts we would have had to reduce the interest rate on the account, including therefore your account, in order to maintain our market position and manage further demand. We appreciate that this may cause some inconvenience, as you will have had to open up a new account with us for your 2021/2022 Cash ISA subscription, but this approach has enabled us to maintain the best interest rate possible on your, and other savers’, existing Cash ISA accounts. Response date: 23rd May 2021

With the Mansfield you a Real Member

I have many accounts with Several Building Societies as I am saving up to I build a House in the Philippines for my retirement. The Mansfield ranks top of the list as the rates are generally very favourable but the welcome and the staff are simply wonderful when I make my Monthly Pilgrimage to have my books updated and pay in just a little extra cash. I opened 2 new accounts recently and they set me up with a computer as it had to be done virtually, and the lady who went through everything with me was fantastic. This constant attention to Customer's requirements is sadly lacking and frustrating in this computer age; but not so with the Mansfield. Just keep up the Welcoming and Personal attention and please thank the staff for me in the way they have handled the situation during this dreadful Pandemic. Reviewed on: 5th May 2021

Review of the Mansfield Building Society 30 day savings account

I was very impressed with the whole Mansfield Building Society ethos and customer service experience. Good interest rates compared to similar sized rival Societies and seemed very customer orientated . I would definitely return to them when I am able to . Reviewed on: 26th April 2021

Good customer service

Really nice, helpful staff and the account had one of the best savings rate at the time. Reviewed on: 19th April 2021

A great small building society

You provide great value products with personal service - no complaints whatsoever. Really demonstrating the mutual advantage with your support for the local community too (which is important even to those further afield). Keep up the good work: stay independent, and stay fantastic. Reviewed on: 18th April 2021

Good Building Society

Offer online account access for all/most accounts!!?? Could offer flexible ISAs!!?? Reviewed on: 17th April 2021

Very happy with my account!

It's a good savings rate and it suits me well. Reviewed on: 17th April 2021

Nothing special

Improve interest rates for savers. Reviewed on: 17th April 2021

Friendly

Always helpful and friendly. Lovely new branch in Mansfield Reviewed on: 17th April 2021

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