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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.72 (1663 reviews)

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4.72

Based on 1,663 reviews, last reviewed 3rd Sep 2026

64% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

77%

15%

Latest highest rating:

4

The team are professional, polite and respectful. The team are professional, polite and respectful. Reviewed on: 3rd September 2026

Verified source

Latest lowest rating:

1

Moved to NATIONWIDE 4.6% You're very good at accepting money but don't like giving it back. Reviewed on: 23rd June 2026

Verified source

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About this product

Mansfield Building Society have been offering savings accounts for over 150 years.

Accounts can be opened through the branch network, by post or online. Some accounts have a minimum deposit amount required to open them, with others you’ll need to deposit a minimum amount each month.

Mansfield Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Savings reviews (1663)

Very good

the service was very good and the staff were very helpful Reviewed on: 22nd March 2021

Very helpful and friendly

No waiting and very welcoming , friendly staff. Reviewed on: 15th March 2021

Trouble free transaction

The staff I spoke to on the phone spoke clearly, didn't gabble and were helpful and efficient. Reviewed on: 15th March 2021

Good local service

Good local building society. Friendly staff and accessible branches. However no ability for faster payment withdrawals Reviewed on: 8th March 2021

Professional, Courteous and Competitive Provider

Always found the Mansfield Building Society, very helpful, approachable with competitive Savings Products. Reviewed on: 8th March 2021

Regular SAver

Easy to get through to someone on the phone and they were aesy to understand, no strong accents, and were very friendly, helpful and polite. Local branch and loyalty rates for local people. Bond opened by post in less than a week from my initial phone call. Great to get personal help rather than having to do everything on line. Excellent service will definitely use again Reviewed on: 3rd March 2021

Very helpful at branch

Very good service at branch. I've been a member at the Mansfield building society for the past 50 years. Reviewed on: 1st March 2021

Flawless service

Friendly professional staff, excellent products, superb prompt service. What more could one ask for? Reviewed on: 1st March 2021

Oolite, friendly and helpful

It's hard to sort out a new savings account during lockdown but with an email and a phone call we managed to do so quite easily with the Mansfield Building Society. Staff were frienky, polite and helpful. Reviewed on: 1st March 2021

Excellent Customer Service

The staff are very friendly and helpful. The society has kept going throughout the pandemic and maintained Saturday morning opening hours whereas most other banks and building societies have shut up shop. Reviewed on: 23rd February 2021

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