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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.72 (1631 reviews)

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4.72

Based on 1,631 reviews, last reviewed 31st Jul 2026

66% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

77%

15%

Latest highest rating:

5

Proud to be a member of the Mansfield I am very satisfied we the staff at Mansfield branch they all very pleasant and very helpful Reviewed on: 31st July 2026

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Latest lowest rating:

1

Moved to NATIONWIDE 4.6% You're very good at accepting money but don't like giving it back. Reviewed on: 23rd June 2026

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About this product

Mansfield Building Society have been offering savings accounts for over 150 years.

Accounts can be opened through the branch network, by post or online. Some accounts have a minimum deposit amount required to open them, with others you’ll need to deposit a minimum amount each month.

Mansfield Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Savings reviews (1631)

Friendly

Friendly and efficient staff in the branch Reviewed on: 17th September 2020

reasonable interest rate in the current situation

easy to open an account, dealt with quickly Reviewed on: 14th September 2020

In Mansfield Building Society We Trust

The Mansfield building society is a family establishment - my great grandfather opened my first account with Five Pounds when I was only a few days old. Mansfield building society is not only an monetary investment but also family. I have been saving my entire life, most childhood Saturday mornings were spent with a brief visit in to watch my mother make a deposit. You can always trust the society tellers to have a smile - my favourite is Jill! They all make it a pleasure to save for the future rainy days! Reviewed on: 1st September 2020

A good product with competitive rates

Good rates on the account. Friendly and efficient service. Reviewed on: 5th August 2020

Ok

No feed back on account our if there’s a better one to move your money too Reviewed on: 5th August 2020

too old fashioned even for older customers...

Had to close a savings account have had for many years-needed money but it was impossible to do on-line despite customer for many years and having on-line portal. Had to write in. Then, despite having my bank details for interest payments, even after writing in to close account with my passbook, you wouldn't simply transfer the closing balance to my bank account but instead sent me a cheque, causing lots of extra time, cost and risk, especially during corona outbreak meaning I now have to go to bank or send it to them in post - more risk. This is costly for you too and in this day of modern technology, completely unacceptable as well as a waste of money. Reviewed on: 15th July 2020

pleased

perfect service unlike some other banks and building societies I have used Reviewed on: 14th July 2020

excellent service

Application made by mail. Account was opened and my passbook was with me by return of post. A lovely lady called Claire rang me about terms and conditions. Reviewed on: 14th July 2020

Excellent service

Visited the Sutton branch to open a new bond which I expected would have to be passed to the head office but no, I had already filled in the forms having downloaded them, the cashier copied my ID and verified it, checked the forms and too the cheque and said the book would be posted to me either that day or the next. I received the book the following day - you cannot better that! Reviewed on: 14th July 2020

Good counter service.

The lady in the Kirkby-in-Ashfield office (Diane) was very courteous and efficient. She made me feel like a valued customer. Reviewed on: 9th July 2020

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