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Mansfield Building Society: Savings reviews

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4.63
Based on 1,057 reviews, last reviewed 29th Sep 2025
51% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
76%
See only 4 star reviews
15%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

In branch service review Lovely environment, lovely staff, good service. Reviewed on: 29th September 2025
Verified source

Latest lowest rating:

1

Very slow and old fashioned. Very slow and old fashioned. IT systems are not good and need upgrading. Far too much reliance on paperwork Reviewed on: 21st January 2025
Malcolm Chester's avatar
Malcolm Chester
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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (1057)

Great customer experience

5
Always have a great experience when I go into either Mansfield or Sutton. Mansfield has improved tremendously in the past few months. Always get a great welcome from the team there. Great community feel around both offices. The teams in both bases cannot do enough for you Reviewed on: 30th September 2024
Sandra Ryl's avatar
Sandra Ryl

Knowledgeable professional friendly staff

5
Knowledgeable professional friendly staff Reviewed on: 30th September 2024
Janet N's avatar
Janet N

I have reinvested a fixed rate bond and found the pr...

5
I have reinvested a fixed rate bond and found the process perfect. Some other bonds I have are more complex and difficult to navigate, I found the Mansfield process very easy. Reviewed on: 30th September 2024
Martin Moore 's avatar
Martin Moore

In branch service review

4
There is not much privacy in the Kirkby branch and the back room was very cold. Reviewed on: 24th September 2024
Verified Member's avatar
Verified Member

Great service.

5
Great, staff listened and understood what I needed and sorted it for me. Reviewed on: 23rd September 2024
Jonathan B's avatar
Jonathan B

Very pleasant, helpful and engaging staff.

5
Very pleasant, helpful and engaging staff. Reviewed on: 23rd September 2024
John C's avatar
John C

Only concern I have is to much paper forms to...

5
Only concern I have is to much paper forms to fill in Reviewed on: 23rd September 2024
Ray's avatar
Ray

I have been with Mansfield for years

5
I have been with Mansfield for years and closed a couple of accounts because we are buying a house. The accounts I closed were the ones I had to post off for a cheque so not quick to withdraw money. Reviewed on: 23rd September 2024
Gill J's avatar
Gill J

Competitive products with a Society you cab trust.

5
Competitive products with a Society you cab trust. Lovely ladies in the local branch. Reviewed on: 22nd September 2024
Darren C's avatar
Darren C

In branch service review

5
Great that they provide a passbook and personal contact. Reviewed on: 19th September 2024
Verified Member's avatar
Verified Member

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