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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (13422 reviews)

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4.73

Based on 13,422 reviews, last reviewed 16th Apr 2026

No new 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Easy to use, quick to pay out

We took up Bought By Many insurance after it being recommended repeatedly by others and they were right to do so as it is easy to set up, easy to use and claim and quick to pay out when our puppy had a foreign body in it's throat. Reviewed on: 16th September 2020

Great Pet Insurance Company

My Jack Russell Sid swallowed something rubber which we think was part of a rubber ball. He was very poorly and had to be operated on and the blockage removed from his intestine. It was a very stressful time and you never really know how good a pet insurance company is until you need them. I have to say that Bought By Many was second to none. They contacted my vet and confirmed the cost etc and paid and dealt with the vet direct which saved me from more stress. They paid the full cout of £1400 without any quibble. I will always use them for Pet insurance especially when friends have had really bad experiences with other companies. They score 10 out of 10 for me. Reviewed on: 7th August 2020

Great!

Great range of options for your fur son or daughter! Simple, fast process, descent prices Reviewed on: 7th August 2020

Great customer service

These days it’s commonplace for good service and value to be put aside in favor of lowering costs. BBM is exactly the opposite and provides what people with pets need: understanding this “animal” is part of our family and them being unwell is a major stress. Getting support from their customer service team without hassle and without feeling bad for using the insurance is great. I have also found the newsletter mails very interesting and informative. So far, BBM is the best insurance I have had for my pets in over 25 years. Reviewed on: 7th August 2020

Pet

Always ready to help very knowledgeable and interested in your query Lovely to be able to talk to a person! Reviewed on: 7th August 2020

Simply the best

Year on year the best quote, easy to use and great customer service. Reviewed on: 7th August 2020

Helpful and reasonable company

Had to claim when my cat became sick. They were very understanding and made things very simple to sort out. I appreciated their kind approach and how they made my claim trouble free. Would definitely recommend. Reviewed on: 7th August 2020

Brilliant

The best cover, extremely reasonably priced, super fast processing claims. I have recommended to many friends and family who are just as happy. Couldn't be happier. 5* is not enough Reviewed on: 7th August 2020

The best insurance cover in town!

I have 2 dogs & was fed up of being ripped off. BBM are amazing! Great levels of cover to suit ever budget, the highest level of cover for the lowest price on the market. Fabulous customer service. Claims procedure is efficient & swift. Wouldn’t use anyone else now! Reviewed on: 7th August 2020

Great value for my 3 Savannah Cats

Haven’t had to use it yet but it was very reassuring during Covid-19 and the reverberation that we are now left with that I can have as many video consultations as required without paying out. Reviewed on: 7th August 2020

Simple Straightforward and Trustworthy

Based on previous bad experience I had come to the conclusion all pet insurance providers were there to trip you up rather than help during a time of need. Bought By Many changed all that for me. I've been really impressed with their values and level of customer care and haven't looked backed since I joined 2 years ago. My pooch Audry and I wouldn't go anywhere else! Reviewed on: 7th August 2020

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