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ManyPets: Pet insurance reviews

4.73
Based on 13,422 reviews, last reviewed 16th Apr 2026
67% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Easy to use, quick to pay out

4
We took up Bought By Many insurance after it being recommended repeatedly by others and they were right to do so as it is easy to set up, easy to use and claim and quick to pay out when our puppy had a foreign body in it's throat. Reviewed on: 16th September 2020

Very helpful people

5
Nothing is too much trouble for the team Reviewed on: 7th August 2020

Clear and rewarding insurance policy

5
Over my cat lifetime I have had policies with several companies and by far Bought by Many is the best. Not only are their policies well explained, in clear language, the money back you get if there is no claim sets them apart from the usual pet insurance provider. It is also very helpful to have a reminder of upcoming payments, Reviewed on: 7th August 2020

Flexible cheap but comprehensive pet insurance

5
Easy to set up, comes with free first vet video consultations so you can book an appointment on the app and speak person to person with a live vet over the Internet for free 24 hours a day which is a great tool. I have 3 dogs insured on one policy for £7000 each and yet it costs less than some other well known "pet" plans of insurance for a single dog! Reviewed on: 7th August 2020

Professional, quick response & easy

5
Pet insurance is such a minefield and have had terrible experiences with the most known brands that vet try to plug. After some research I found this company and was pleasantly impressed. Easy to set up with helpful staff and quick to get advice or put in claims. They keep you informed every step of the way. My young cat has a hear condition and it is comforting to know that he will be looked after with the best care. Thank you BBM :-) Reviewed on: 7th August 2020

No problems with claims

4
Initially cheap but prices do get hiked up however we have had no problems with claims Reviewed on: 7th August 2020

Peace of mind

5
Love the vid consultantions you get! Reviewed on: 7th August 2020

Excellent service and communication

5
The online claiming system of Bought by Many pet insurance works fab - it is straightforward to use, and communication is fast and supportive. Excellent service! Reviewed on: 7th August 2020

Great product

4
Looked all over for pet insurance, found that this company insured for a substantial amount than our other company. We only got a third of the cover with our first company compared to bought by many and at the same price. Would highly recommend. Reviewed on: 7th August 2020

All round competitive insurance

5
They listen and recommend the most appropriate policy for your pet. They also consider all ages where as many do not. Reviewed on: 7th August 2020

Top Pet Insurance

5
Great insurance that for the last two years have paid me back £70ish for not having had to make a claim! Competitive premium prices which haven’t jumped up enormously each year. Informative emails giving free advice wouldn’t hesitate to recommend . Reviewed on: 7th August 2020