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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (13422 reviews)

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4.73

Based on 13,422 reviews, last reviewed 16th Apr 2026

200% increase in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Wonderful, efficient and kind

Never had any trouble with getting the payments from BBM after my elderly dog has had ongoing treatment for cushing's syndrome. The call centre people have always been super kind and helpful. Reviewed on: 6th August 2020

Perfect

Fortunately I’ve never had to use you, thank you for the free pet first aid course Reviewed on: 6th August 2020

Easy to set up

Efficient online service but cannot comment on claim efficiency as fortunately haven’t had to use it. Reviewed on: 6th August 2020

Really helpful and caring team

Very quick to settle and supportive team. Reviewed on: 6th August 2020

Complete coverage with complete assurance

I've had nothing but good experiences with all my claims through BBM I have a a older pedigree cat with multiple health problems (adopted) and could not want for better support Reviewed on: 6th August 2020

Great value for money

We have shopped around and found this to be the best insurance. We could find some pet insurances cheaper but this gives best value, absolutely no doubt Reviewed on: 6th August 2020

Excellent pet Insurance

I have been with bought by many for around 6 months and I can not fault them at all. I had to make a claim last week and from start to find they were excellent. Keeping me informed of how my claim was progressing this was a day after I put in a claim. Within 3 days my claim had been finalised and was in my bank account. Excellent pet Insurance wouldnt use anyone else now. Reviewed on: 6th August 2020

Can't fault the service

Excellent service, kept me informed at all stages of my claim Reviewed on: 6th August 2020

Great product and service

Bought by many is an excellent insurer, they have exemplary service to their customers. I would highly recommend them. Reviewed on: 6th August 2020

Brilliant!

I have two dogs both with complex health issue. Bought by Many has paid every claim promptly with no quibbles. Reviewed on: 6th August 2020

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