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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (13422 reviews)

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4.73

Based on 13,422 reviews, last reviewed 16th Apr 2026

200% increase in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Good quality.

I haven't had to claim yet. But very happy with the price to protect my two babies. To be able to get them treated if necessary. Regular reminders of payments very helpful. Would recommend every time. Reviewed on: 6th August 2020

Excellent service and sensible costs.

My claim has been dealt with speedily and with little effort on my part. From previous experience with other insurers, Bought by Many is by far the best company I have had to deal with. They have kept me fully informed at every stage. Reviewed on: 6th August 2020

Value for money

Great value for money and quick response when I needed to make a minor amendment to my policy which resulted in a small reduction in my monthly payments. This policy adjustment was refunded to my account very quickly. Reviewed on: 6th August 2020

Great choice as pet insurer

Really easy to get a quote and set up with a really good price for our little rescue dog. Easy to make a claim on the site so can rest easy knowing we our covered for our puppa. Would and have recommended to family and friends Reviewed on: 6th August 2020

Claim

BBM processed a large claim for my little furry one very quickly. Allowing me to focus on her recovery without having to worry about getting my money back nor spend lots of time in admin. They kept me informed throughout and I found the paperless submission straightforward and efficient. Thank you! Reviewed on: 6th August 2020

Best pet insurance ever

Easy and straight forward No jargon easy read policies. Great yearly money back plan If you don’t make a claim in that year. Reviewed on: 6th August 2020

Great insurance cover. Really friendly helpful staff w

I have found the staff to be really friendly and helpful and the cover to be what I was looking for. Reviewed on: 6th August 2020

Fantastic response

I have a few times taken our cat to vets and you have been quick in responding to our apply for help with our bill. Thank you for everything. Reviewed on: 6th August 2020

Fast, efficient and simple.

Unfortunately we were faced with some unexpected vet bills for my wonderful Maremma. We had the treatment started and luckily I was insured with Bought by many. They processed my claim the same day, emailed and texted me confirmation and kept me aware of the payment progression. All took away from the worries of getting the best care my my dog. I wish every insurance company worked like these guys. Reviewed on: 6th August 2020

Reassuringly Supportive

Just one phone call and Bought By Many looked after my claim keeping me informed every step of the way from contacting my Vet to completion of the claim, it was such a smooth and easy process and the Bought By Many agent I spoke to was so caring and understanding it is an excellent company that I would highly recommend to all pet owners. Reviewed on: 6th August 2020

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