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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.74 (13422 reviews)

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4.74

Based on 13,422 reviews, last reviewed 16th Apr 2026

67% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026

Read all reviews See your review

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Easy to use, quick to pay out

We took up Bought By Many insurance after it being recommended repeatedly by others and they were right to do so as it is easy to set up, easy to use and claim and quick to pay out when our puppy had a foreign body in it's throat. Reviewed on: 16th September 2020

Good

Uncomplicated policy wording and documents. Clear payments. Haven’t had to claim so cannot comment on this side of things. Reviewed on: 6th August 2020

Quick, efficient and easy

For the first time in my dogs life (6yrs) I had to make a claim on his insurance. I was nervous to start as I have heard horror stories with companies not paying. But I can honestly say bought by many were absolutely fantastic! I made my claim online. They kept me updated, contacted my vet directly and within 2 weeks the claim was paid and settled directly with the vets. I didn't have to get involved at all. With the bust life I lead this was fantastic. I normally shop around each yr but I have been so impressed with this company I will definitely be renewing with them next yr. Reviewed on: 6th August 2020

Top class insurance

At a very worrying and desperate time Bought By Many have been helpful, supportive and so easy contact for advice and claims. Insurance at its total best and as it should be . Reviewed on: 6th August 2020

Excellent company

I have had BBM pet insurance for Two years and unfortunately in the first year I had A very sick dog. The claim was handled efficiently and could not have been made any easier for me. The call staff are very knowledgeable and friendly. A company providing everything they promised. Reviewed on: 6th August 2020

Quick, simple and great value for money

Buying my dog's insurance through 'Bought By Many' was a quick, clear and concise process and compared to the usual big-hitters, it was fantastic value for money for a comparable service. Reviewed on: 6th August 2020

Excellent

Friendly super efficient and easy to deal with Reviewed on: 6th August 2020

Value for money

Easy to set up and seems great value for money compared to previous insurance for our Jack Russel, Teddy. Same lifetime policy for less! Reviewed on: 6th August 2020

No fuss

I would recommend to anyone. Quick online claim forms. Quick no hassle pay outs . All you want from a pet insurance company Reviewed on: 6th August 2020

Great service

Made a claim very easy process great service and fast payout straight to my vet Reviewed on: 6th August 2020

Easy to deal with, great customer service

Dealt with my claim very quickly, even though it was a complex case, got all the necessary support and guidance I needed. There was no compromise or complications due to covid 19. Very pleasant staff. Extremely good customer service. Are offering various deals for their customers. I am currently doing online canine first aid course thanks to Bought By Many. Thank you for being around when I needed you during my dogs illness. Reviewed on: 6th August 2020

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