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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.87 (13422 reviews)

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4.87

Based on 13,422 reviews, last reviewed 16th Apr 2026

400% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Vets that are always there for your pet

Each time I have had to use the vets for various reasons I have found them to be so professional, and always have Harley’s needs looked after. That are polite and very caring Reviewed on: 15th October 2024

Always had a great experience with them.

Always had a great experience with them. From cost, to vetinary bills Reviewed on: 1st October 2024

Manypets have been fantastic with us they have taken...

Manypets have been fantastic with us they have taken the financial stress away from what has been a very difficult past year with our poor dog recovering from meningitis. I highly recommend them Reviewed on: 1st October 2024

Good but...

Never had a problem with a claim, however, the insurance double the price every single renewal. Reviewed on: 1st October 2024

Seem to be waiting a long time for payment of claims.

Seem to be waiting a long time for payment of claims. On hold for long periods of time when trying to contact Many pets. Repeated info on emails. When spoke to an advisor, repeatedly told claims with handler and then nothing for weeks. Reviewed on: 1st October 2024

5 star Customer service

Customer service is always spot on, very friendly never have any issues. Always willing to help with what ever is asked. Reviewed on: 1st October 2024

Helpful and friendly...

When setting up my insurance for Ollie many pets were very helpful and friendly. The email updates we recieve are interesting and helpful. Reviewed on: 1st October 2024

Dash Renfrew

I liked the policy I choose for my puppy Reviewed on: 1st October 2024

Quick claim handling

Competitive prices. Really impressed by the handling of my claim Reviewed on: 1st October 2024

Refered by my daughter.

Refered by my daughter.Good customer service Reviewed on: 1st October 2024

Great service and benefits

Very helpful when getting a quote and purchasing insurance. The First Vet subscription has been beneficial when unsure if a vet appointment is needed. Although there are cheaper insurers, the benefit and customer service are worth paying a bit extra for. There are also equally as many insurance companies that are more expensive. Reviewed on: 1st October 2024

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