Smart Money People Logo

ManyPets: Pet insurance reviews

4.87
Based on 13,420 reviews, last reviewed 12th Mar 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

great customer service The customer service team are friendly and have always been willing to answer any questions I have had. I needs to make a claim for my pet and they we... Read more Reviewed on: 12th March 2026
Laura T's avatar
Laura T

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13420)

Review of the ManyPets, Pet insurance:

Easy to use, quick to pay out

4
We took up Bought By Many insurance after it being recommended repeatedly by others and they were right to do so as it is easy to set up, easy to use and claim and quick to pay out when our puppy had a foreign body in it's throat. Reviewed on: 16th September 2020

Tailored policies for pre-existing conditions

4
Manypets was the only insurance company that offers a policy for pre-existing conditions and even better if there are no claims for said condition in the first year then my pet can be offered cover for life for that condition. Without this option, I could not have swap providers! Reviewed on: 1st October 2024

Expensive monthly premium

3
Usually pay claims, not always in a timely manner. But the monthly premium has more than quadrupled and is extortionate, almost to the point we can only just afford to insure our dog now Reviewed on: 1st October 2024

Invaluable service

5
The video app to connect to a vet has been invaluable. Saved my dog the stress of going into the surgery. When I've made a claim the money was returned to me the next day. Reviewed on: 1st October 2024

Pricey but worth it

5
Pricier than other pet insurance but great customer service and I know my pet is well covered Reviewed on: 1st October 2024

The best pet insurance ever!

5
Amazing customer service, fantastic princes and great cover! Couldn’t ask for more! Reviewed on: 1st October 2024

No nonsence Pet Insurance provider.

5
It is easy to buy pet insurance with ManyPets for out two cats. The web information and policy cover is clear and easy to digest. You pay for the cover you want for your cats, it is your choice, so no gimmicks or hidden agendas. You receive email update of pet care and access to Online 24/7 Vet consultation. Reviewed on: 1st October 2024

Good cover...

5
Good but expensive but so are all the rest so you might as well pay for a decent insurer Reviewed on: 1st October 2024

Have been a pleasure to deal with, easy and efficient.

5
Have been a pleasure to deal with, easy and efficient. Reviewed on: 1st October 2024

they were very supportive and settled the claim quickly

5
they were very supportive and settled the claim quickly Reviewed on: 1st October 2024

I have been a customer of ManyPets for many years

5
I have been a customer of ManyPets for a number of years and highly rate their customer care and additional benefits. Reviewed on: 1st October 2024