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ManyPets: Pet insurance reviews

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4.87
Based on 13,418 reviews, last reviewed 17th Feb 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
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Latest highest rating:

5

Excellent company, always quick and easy to claim Excellent company, always quick and easy to claim Reviewed on: 1st February 2026
Karen Murphy's avatar
Karen Murphy

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford
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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13418)

Great service & friendly staff support

5
Great service & friendly staff support Reviewed on: 1st October 2024
Chris B's avatar
Chris B

Great telephone service

5
Always helpful in answering questions and trying to get the best deal and never have to wait too long on them answering phone Reviewed on: 1st October 2024
Lindsay's avatar
Lindsay

Video chat vet call

5
Luckily not had to make a claim yet so can’t comment on the ease of that, but I have used the video call with a vet perk and that was great. At a time when would be really worrying about what to do (out of hours, this was about midnight) got connected fast over a video call to a vet who was compassionate and really helpful. If needed they would have helped me to find an appropriate vets to visit at that time but luckily we were ok. Just for this service would recommend, hope if I have to ever claim it will be just as good. Reviewed on: 1st October 2024
Nikki 's avatar
Nikki

Very good service and a quick pay out in your...

5
Very good service and a quick pay out in your claims Reviewed on: 1st October 2024
Eve Barker's avatar
Eve Barker

Only insurance that covers underlying conditions.

4
From all the pet insurances available in UK is the only insurance that covers underlying conditions, although at a really high rate. Reviewed on: 1st October 2024
Mayela R's avatar
Mayela R

ManyPets has been consistently brilliant throughout...

5
ManyPets has been consistently brilliant throughout my experience since signing up. The customer service has been excellent, the communication channels are very clear and the product(s) are top tier. Reviewed on: 1st October 2024
Max CM's avatar
Max CM

Have used the 24/7 vet call service and really value...

5
Have used the 24/7 vet call service and really value this. Reviewed on: 1st October 2024
Carrie's avatar
Carrie

Perfect for Older Pets

5
Many Pets are fantastic. My cat is an older lady so it can be difficult to find good insurance for her due to her age. They offer complimentary services such as physio and chiropractic services and also offer Farewell Cover, (not a lot of other insurance companies do this!) which supports with vet fees and cremation/burial if my cat ever has to be put to sleep. This is such a comfort for me as this is always a concern in the back of my mind due to my cat’s age and the risk of ill health. It is one less thing to worry about during a horrible time. Whilst I haven’t had to make a claim yet I am safe in the knowledge that if I am having an emergency their telephone and video call lines are open for advice 24/7. The 20% of my annual premium back if I don’t make a claim is always a huge perk too. Finally, the way they address all their emails to my cat is super adorable!!! I would absolutely recommend many pets, especially if your fur baby is older like mine. Reviewed on: 1st October 2024
Erin's avatar
Erin

Smart people

5
Excellent team leadership could not ask for more Reviewed on: 1st October 2024
Iris Warner's avatar
Iris Warner

Great service

5
I’ve had a very good experience with this company. My insurance claim was very straightforward and paid out without delay Reviewed on: 1st October 2024
Elaine M's avatar
Elaine M

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