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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.87 (13422 reviews)

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4.87

Based on 13,422 reviews, last reviewed 16th Apr 2026

400% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

No.1 choice

I decided to get a quote from Bought By Many after a recommendation from a friend, and have not been disappointed, the website is easy and clear to use and have recently added another policy for a second pet. I would recommend anyone to try them, I am sure they will be plesantly surprised. Reviewed on: 1st August 2018

Good value part insurance

Responded promptly to emails. Good value in comparison to similiar quotes. Reviewed on: 1st October 2024

Annual money back on no claims.

Annual money back on no claims. Personalised offers through many pets third parties. Quick vet advice from my phone and cheaper prescriptions than using my local vet. Reviewed on: 1st October 2024

Very quick responses and helpful

Very quick responses and helpful Reviewed on: 1st October 2024

Claims always paid out quickly but I object to havin...

Claims always paid out quickly but I object to having to pay 20% of any ills myself Reviewed on: 1st October 2024

Good price and great perks

The monthly rate we pay is very competitive and most of all we love the access to FirstVet video appointments so we can check issues before taking our cat to the vet in person, as we live rurally and she is extremely anxious about travel. It means we can usually deal with the problem without the stress of travel. It’s an amazing perk. Reviewed on: 1st October 2024

Friendly staff on the phone, hard to speak to right...

Friendly staff on the phone, hard to speak to right department via email and takes a while for an answer Reviewed on: 1st October 2024

Great insurance

Great customer service, great discounts for multi pets and I love how easy the app is Reviewed on: 1st October 2024

Great having 24/7 access to a vet!

Great having 24/7 access to a vet! Wish customer service emails got a faster response. Reviewed on: 1st October 2024

Good value lifetime cover,

Good lifetime cover, and the multi paet discoiunt makes it more affordable.. Reviewed on: 1st October 2024

Great pet insurance company

I’ve claimed a few times for my dog Cooper when he was ill, and the customer service I received was second to none. The bill I paid was paid back into my account the same day of claim. Also phoned regarding a payment query and that was dealt with efficiently. Will definitely stay with Many Pets for peace of mind!!! Reviewed on: 1st October 2024

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