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ManyPets: Pet insurance reviews

4.87
Based on 13,420 reviews, last reviewed 12th Mar 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

great customer service The customer service team are friendly and have always been willing to answer any questions I have had. I needs to make a claim for my pet and they we... Read more Reviewed on: 12th March 2026
Laura T's avatar
Laura T

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13420)

Review of the ManyPets, Pet insurance:

Easy to use, quick to pay out

4
We took up Bought By Many insurance after it being recommended repeatedly by others and they were right to do so as it is easy to set up, easy to use and claim and quick to pay out when our puppy had a foreign body in it's throat. Reviewed on: 16th September 2020

Happy cat, ecstatic human. Thank you

5
One claim, a few phone calls on a different matter, everything resolved beautifully. First class customer service with a real person. Figgie (treasured feline pal) wanted me to write this. He also says a BIG thank you for helping fund his abscess drainage that would have bankrupt his human x Reviewed on: 1st October 2024

Have used many pets since we got our cats

5
Have used many pets since we got our cats 5 years ago. Have used them a couple of times with one of our cats and have found them very easy to use and money paid to us for treatments really quickly Reviewed on: 1st October 2024

ManyPets have always been there when I need help

5
ManyPets have always been there when I need help and settled claims very quickly. Reviewed on: 1st October 2024

Quick to process claims

5
Extreme price hike on renewal so had to go for a lower service. Reviewed on: 1st October 2024

Great customer service, super quick paying out on cl...

5
Great customer service, super quick paying out on claims when you need it Reviewed on: 1st October 2024

No issues

5
No issues everything has ran smoothly and staff are helpful and friendly when you need help Reviewed on: 1st October 2024

They’ve increased my insurance to £300.

2
They’ve increased my insurance to £300. They take months to pay claims, keep requesting medical history after having sent it so many times. Very expensive Reviewed on: 1st October 2024

Empathetic and great customer service

5
I’ve had to use many pets to make two huge claims over a period of time with my previous two dogs who sadly passed away. Many pets were excellent at handing the claims and so kind whenever I had to call. I’ve now got 3 new dogs and still with many pets due to the service I received previously. Reviewed on: 1st October 2024

Positive experience throughout set up of policy and...

5
Positive experience throughout set up of policy and claims. Reviewed on: 1st October 2024

Clear pricing

5
Always kept informed of monthly payment Reviewed on: 1st October 2024