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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.87 (13422 reviews)

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4.87

Based on 13,422 reviews, last reviewed 16th Apr 2026

400% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026

Read all reviews See your review

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

No.1 choice

I decided to get a quote from Bought By Many after a recommendation from a friend, and have not been disappointed, the website is easy and clear to use and have recently added another policy for a second pet. I would recommend anyone to try them, I am sure they will be plesantly surprised. Reviewed on: 1st August 2018

Good value and very efficient

Easy to get a quote and set up, most claims have been very easy to complete, good level of cover for a decent price Reviewed on: 23rd August 2023

Best Pet Insurance Overall by Far!

Many Pets has the most helpful customer service and easiest claim process I have ever found, the claims are settled quickly and any issues are followed up until conclusion, I wouldn't go anywhere else Reviewed on: 23rd August 2023

Really simple portal

Easy to use website, clear information and friendly customer service. Reviewed on: 23rd August 2023

Caring and fast to pay out

Had my dog insured with them for several years and unfortunately had to use them a number of times. They have always been compassionate and quick to process claims. Reviewed on: 23rd August 2023

Reliable company providing good value insurance.

I have been with Many Pets almost since their inception. They provide good value insurance with extensive cover. There are a good range of policies with many excess options. Claiming is easy with no forms to fill, & every claim has been paid in full. Customer service is good with helpful & friendly staff & it's easy to contact them. My only issue with them is the length of time they take to pay the claim. Sometimes claims have been paid within a week but mostly it has taken up to 6 weeks. However, having peace of mind knowing a claim will be paid in full is worth the wait. I always recommend them to friends. Reviewed on: 23rd August 2023

There for your pet

Wonderful company when I had a hiccup in my finances they kept the policy going so my pets were protected. They then gave me a payment holiday so I could get myself straight. This took a big worry off my shoulders. Reviewed on: 23rd August 2023

Outstanding service

Unfortunately one of my cats developed severe allergies and has to have treatment every month for which I claim online. Often the claim is paid and the money hits my bank even before it has been debited! The settlement is always very quick. Fast, fuss free and hassle free service and I have recommended them to family and friends. Reviewed on: 22nd August 2023

Easy to apply online.

Very fair price, easy to use online forms, they deal directly with the vet when you need them to do so, excellent customer service, regular updates. Reviewed on: 22nd August 2023

Compassionate and kind

Many pets were so kind and compassionate to us when we lost out dog previously, they sorted things hassle free while we grieved. Due to this we picked them again to insure our new pet and they have been great again. Reviewed on: 22nd August 2023

Very disappointing (and expensive) pet insurance

My pet's insurance has doubled every year, despite not having any claims for two years, and is now over £80 a month. Bought By Many (as Many Pets used to be) claimed to make pet insurance fair for everyone. Many Pets is a completely different product from the one I bought. Getting locked in to pet insurance (due to "previous conditions" not being accepted with a new insurer) is a serious problem for owners and pets alike. This company seems only interested in profit, not pets. Reviewed on: 22nd August 2023

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