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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.87 (13420 reviews)

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4.87

Based on 13,420 reviews, last reviewed 12th Mar 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

great customer service The customer service team are friendly and have always been willing to answer any questions I have had. I needs to make a claim for my pet and they we... Read more Reviewed on: 12th March 2026

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13420)

Review of the ManyPets, Pet insurance:

Easy to use, quick to pay out

We took up Bought By Many insurance after it being recommended repeatedly by others and they were right to do so as it is easy to set up, easy to use and claim and quick to pay out when our puppy had a foreign body in it's throat. Reviewed on: 16th September 2020

really speedy when handling claims

The premiums are competitive. The online form for filing a claim is easy to use. Claims are dealt with quickly and paid out quickly. Reviewed on: 25th October 2022

Caring & Efficient

The team at Many Pets was caring and the claim process was completely smooth, just at a time when we needed support because of our pet's health. Telephone calls were answered quickly and the staff members knowledgable. Reviewed on: 25th October 2022

Excellent Company

I have made a few claims for both my dogs, every claim has been paid quickly. I have used the vet video chat before and it has been really helpful. If I have ever had to call and speak to an advisor they have always been very helpful and I have never had to wait long to get through to someone. I highly recommend this company, my premiums have increased by not by very much so I am very happy with their service. Reviewed on: 25th October 2022

Easy and efficient service

Friendly and professional telephone service when dealing with change of address, and clear website. Made submitting a claim a straightforward process Reviewed on: 25th October 2022

Scam!

After having them for two years I needed to make a claim, however they gave me a HUGE run around. Everything I would get the papers I needed, they would send me back to the Vet to get more paperwork. I finally gave up on trying to get any money back and just cancelled my policy. Stay far FAR away from these scam artists. Reviewed on: 25th October 2022

Efficient, empathetic, friendly and prompt with dealing with claims

My dog suddenly became ill. The vet had to do quite a few tests to diagnose what was wrong with her. Each time I made a claim there were no dispute in paying vets fees. This made a difference to myself as it took weight off my mind about the cost of treatment. Can’t thank ManyPets enough. Reviewed on: 25th October 2022

Claim for pets CT Scan

My dog had to undergo scan for Limp! Put in claim so easily on line ! No paper work which is fabulous! Pay the Vet direct and update on progress of claim ! Had other insurance with other pet ! All very good but id recommend Many Pets as up to date technology and updates etc all online email nothing is missed. When called them nothing was a problem agent I spoken to was very helpful and professional and explained exactly what was required 5 * customer service. Reviewed on: 24th October 2022

Quick, reliable

Great customer service, deal with matters very efficiently Reviewed on: 24th October 2022

Highly recommend

I swapped from another insurance provider to Many Pets last December. Unfortunately in May, one of my dogs needed a lump removed from his tail. Fortunately it was nothing sinister. With the cost of living rising etc I was a bit worried about how long it would take for the claim to be settled. I needn’t have worried. The claim was paid within days of the vet submitting their report. When we got our rescue dog in February this year and I got a multipet discount and it was very easy to add her to my policy. I’ve recommended them to friends and 3 have taken out policy’s with them and are very happy customers. Reviewed on: 24th October 2022

Pet insurance

Very helpful and friendly staff, excellent prices Reviewed on: 24th October 2022

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