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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.87 (13420 reviews)

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4.87

Based on 13,420 reviews, last reviewed 12th Mar 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

great customer service The customer service team are friendly and have always been willing to answer any questions I have had. I needs to make a claim for my pet and they we... Read more Reviewed on: 12th March 2026

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13420)

Review of the ManyPets, Pet insurance:

Easy to use, quick to pay out

We took up Bought By Many insurance after it being recommended repeatedly by others and they were right to do so as it is easy to set up, easy to use and claim and quick to pay out when our puppy had a foreign body in it's throat. Reviewed on: 16th September 2020

Best ever insurance

Qualifying claims paid within days and even hours! Amazing, website super easy to navigate and submit claims. ,customer service brilliant. this is the best insurance company I've ever been with by a long shot They do deserve this vote. Excellent company. Thank you many pets. Reviewed on: 20th October 2022

Great company

All claims done on line. Quite easy for me. Within hours money was in my bank. No fuss or hassle. Reviewed on: 20th October 2022

Caring, efficient, easy

I don't normally trust insurance companies but I wanted to make sure my new pup would be covered should an incident occur. Milo was bitten on his nose and required exploration by the vets, a CT scan and then a surgical procedure. The vets bills were claimed for by myself online and paid almost immediately over the weekend. The hospital bills are still being processed but I have received a very empathic call from customer service to reassure me that all was ok and then went on to ask about how little Milo was doing. Good customer service and peace of mind is rare to find these days but I believe Many Pets have nailed it. Keep up the good work. Reviewed on: 20th October 2022

Best pet insurance

Simple , efficient and fast. Hassle free unlike other pet insurance companies Reviewed on: 20th October 2022

Excellent service.

Made a claim for illness and vet treatment for my 6 month old Jack Russell. Claimed settled the same day. Fantastic service with no qualms. Reviewed on: 20th October 2022

Best Pet Insurance Ever

From the organised claim process to the very helpful customer services, this is the easiest insurance claim I have made which is really important when dealing with a poorly pet and even more important that the claim was processed very quickly so that our vet gets paid out and there is no quibble about the next stage in recovery/appointments due to them waiting on payments Reviewed on: 20th October 2022

Brilliant quick service

Made a claim. Dealt with in less than 24 hours. Superb Reviewed on: 20th October 2022

Peace of mind

Dont have to worry about my pets as i know that their insurance is there to cover them. Very well known with a good reputation at the vets. Reviewed on: 20th October 2022

Clear, easy, kind support

Straightforward information, great policies available, clarity, user friendly, prompt, friendly, empathetic and helpful customer service. Reviewed on: 20th October 2022

Fabulous Service

Made a claim easily online after leaving the vets last night and by this morning the money had been paid into my bank!! Easy to claim, quick to pay! Excellent service. Reviewed on: 20th October 2022

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