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ManyPets: Pet insurance reviews

4.87
Based on 13,419 reviews, last reviewed 5th Mar 2026
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Has been straightforward so far and easy to use webs... Has been straightforward so far and easy to use website etc Reviewed on: 5th March 2026
Richard Stewart's avatar
Richard Stewart

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13419)

Always great

5
Prompt and efficient service and usually quick to pay out. Reviewed on: 20th October 2022

Best pet insurance out there

5
These people give an excellent service Efficient and courteous at all times with excellent policies to meet all your pets needs..highly recommended Reviewed on: 19th October 2022

Quick and efficient!

5
Submitted a claim and had the money in my account 4 hours later. Can't ask for better than that! Whole process was quick and efficient, very simple online process. Reviewed on: 19th October 2022

The fourth emergency service

5
I am nominating Many Pets Insurance. When in a situation of panic and angst with any situation with a beloved member of the family (pet) this group of individuals come together to form this company which doubles as a community to whom you can turn to when things are going wrong. The support is second to none and the worry of financial burden is lifted. They are for me and I assume many others to be considered the fourth emergency service. Reviewed on: 19th October 2022

Excellent service & protection for my dog

5
I have been with Many Pets since my dog was 13 weeks - she is now 17 months old. Clear & concise policy. I had to make a claim recently and it was handled competently and with care. Thank you. I thoroughly recommend Many Pets. Reviewed on: 19th October 2022

unsatisfactory

1
Sadly my first insurance claim experience with ManyPets has not been at all satisfactory. I have called multiple times, as-well-as tried to email the complaints department of ManyPets regarding my still unpaid claim, with no helpful response. ManyPets states that their aim is to resolve a complaint within 3 working days and that the majority of their insurance claims are paid out within three weeks. Unfortunately this is not the case as I have not heard back from them at all, neither through email nor phone call. Regardless of how much I am claiming for, I pay a monthly charge for a service which is very unsatisfactory. This has been ongoing for over 3 months now and I am left with no choice but to escalate the matter to the Financial Ombudsman. Reviewed on: 19th October 2022

Caring and knowledgeable

5
All employees are extremely considerate, caring, professional and knowledgeable. Nothing seems to be too much trouble, you're not rushed during a conversation, options and good advice given. They really are atop draw company Reviewed on: 19th October 2022

In good hands

5
I have 2 dogs insured with many pets, always nice to speak to and very helpful. Getting the best policy for you and your pets is a high priority to many pets. Reviewed on: 19th October 2022

Outstanding

5
Claim and settlement process super speedy. No hassle. Excellent Customer Service Assistants .Superb cover -latest dental claim settled within two hours. Can’t fault . Reviewed on: 19th October 2022

Excellent cover, fast and efficient claims process

5
Took out a Lifetime cover policy when my pup was just weeks old and when, regrettably, a few year later she developed an allergic condition and now need ongoing treatment, the claims process is fair, fast and efficient. My daughter is due to move out soon and get a pup for herself. I had no hesitation in recommending Many Pets. Reviewed on: 19th October 2022

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