Smart Money People Logo

ManyPets: Pet insurance reviews

4.87
Based on 13,420 reviews, last reviewed 12th Mar 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

great customer service The customer service team are friendly and have always been willing to answer any questions I have had. I needs to make a claim for my pet and they we... Read more Reviewed on: 12th March 2026
Laura T's avatar
Laura T

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

Review ManyPets: Pet insurance now

Help others make smarter decisions by sharing your own experience. Write a review

ManyPets Pet insurance reviews (13420)

An insurance copy which delivers on their promises

5
Pet insurance is a product you hop you will never need to claim on but when you do you want matters to be simple and quick. If found such to be the case, with very prompt payment of my claim and indeed good advice around different policy options when renewing my policy which on the basis of my keeping my pet healthy will keep the cost of comprehensive coverage contained in these inflationary times. A truly impressive offering, good communication throughout (claims and when exploring renewal options). Would recommend ManyPets widely. Reviewed on: 10th October 2022

Incredible company

5
Absolutely incredible service who do exactly what they promise to. Never had any issues. Affordable costs with 0% excess. Never had any issues and will never use a different company. Thank you for everything you do. Reviewed on: 10th October 2022

Mostly good but frustrating increase

3
They've mostly been good to deal with – they've approved claims with no hassle. Having FirstVet (video consultations with a vet) available for free is great for peace of mind. They are pretty spammy about it, sending more text messages about the status of a claim than I'd like. They increased the policy a lot year over year. It also turned out they had silently (as far as I can tell) gone back on their previous commitment not to let personal claims history affect future premiums. Now it's harder to know whether to use the insurance or not, where previously it felt straightforward. This is probably the case with most insurers, but it was such a nice and sensible policy while it lasted. Reviewed on: 10th October 2022

Value for money

5
Easy to set up insurance and competitively priced giving more cover than other pet insurances. Haven't had to make a claim yet but friends have had no problems. Reviewed on: 10th October 2022

Very professional quick customer service provider

5
Always been happy with the company who care about their customers and offer a quick resolution to cases. Would highly recommend Reviewed on: 10th October 2022

Hassle free pet insurance

5
Easy claims process and they keep you updated throughout the claims. Easy to add pets and manage your account online! Reviewed on: 10th October 2022

Easy & reassuring

5
Easy to setup and reassuring that our furbabies are covered should the worst happen. Reviewed on: 10th October 2022

Moved from another provider

5
The move was swift and completed with no fuss Reviewed on: 10th October 2022

Great pet insurance

5
Switched from Petplan 2 years ago after being with them for 27 years could not be happier highly recommend them easy claims online prompt payment Reviewed on: 10th October 2022

Great pet insurance company

5
I have the money back policy, so if I don’t claim I automatically get 20% of my premium back, which is an amazing option, as you pay so much into these insurance’s, so knowing I get some money back if I don’t require to use the premium for the year is an great incentive! I’ve been with Many Pets for around 3 years now, and will continue to use and recommend Reviewed on: 10th October 2022

Review ManyPets: Pet insurance now

Help others make smarter decisions by sharing your own experience. Write a review