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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.87 (13422 reviews)

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4.87

Based on 13,422 reviews, last reviewed 16th Apr 2026

200% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026

Read all reviews See your review

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Vets that are always there for your pet

Each time I have had to use the vets for various reasons I have found them to be so professional, and always have Harley’s needs looked after. That are polite and very caring Reviewed on: 15th October 2024

Excellent service always

I've always had great service from them and would not hesitate tomrecmmend them . Reviewed on: 14th September 2022

Best insurance to buy

Absolutely fantastic insurance, I recommend my cousin who has also just took out her insurance. Great policy i have 3 dog's. Great price, low excess., helpful friendly and claims are easy and sorted quickly. I have always received money back each year for not claiming much, but I know all my dog's are insured and and looked after by Manypets. Highly recommend to everyone. Reviewed on: 14th September 2022

Easy to deal with

Easy to deal with. Quick decisions. Reviewed on: 14th September 2022

super helpfull and fast telephone helpline and extremely quick resolution of any claims

I have had many claims and all have been resolved very quickly and correctly- very happy also about super fast response on the telephone helpline Reviewed on: 14th September 2022

Efficient and helpful

My dog required an emergency operation and I rang to ask for a claim form, the very helpful lady said tell me your vets name & leave it all to me, I will sort it, and that is exactly what she did. No fuss, my vets were paid quickly and I didn’t have that worry on top of worrying about my dogs recovery. Very impressed. Reviewed on: 14th September 2022

Truly exceptional!!.

Having never had dog insurance before, we were recommended to join bought by many by our daughter, we have had around 6 claims in the first year(puppies eh) and every claim was settled in less than a week, one was actually initiated by me at 3pm on the vet visit day, that was paid by 10 am the next day. My policy cost went up by a pound this year but I honestly have been so impressed with the whole service, the only 1 bad incident I had was when an email went unanswered for around a week, I complained and received an apology from one of the managers. Overall I am unable to fault this company. Reviewed on: 14th September 2022

Excellent customer service

Excellent customer service and having access to vets via video call 24/7 is so reassuring. Reviewed on: 14th September 2022

The best dog insurance around

I did a good amount of research online and spoke to other owners above who their Dog’s were insured with and I’m so pleased to have chosen Manypets. The customer service people I’ve spoken to were professional, understanding, clear communication and knew what they were talking about! I’ve had to make three claims and the turnaround times from the initial contact to processed claim has been just a few hours. Reviewed on: 14th September 2022

reuben

First class professional service polite and understanding to my requirements. Reviewed on: 14th September 2022

A safe pair of hands

Many Pets are a safe pair of hands and are a company that cares, we’ve had to claim and they made the process so easy and they took the stress out of such a hard time when worrying about your beloved pet Reviewed on: 14th September 2022

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