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ManyPets: Pet insurance reviews

4.87
Based on 13,420 reviews, last reviewed 12th Mar 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

great customer service The customer service team are friendly and have always been willing to answer any questions I have had. I needs to make a claim for my pet and they we... Read more Reviewed on: 12th March 2026
Laura T's avatar
Laura T

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13420)

Good insurance

5
Recommend via my vet We have excellent cover for our dachshund with this company! Reviewed on: 13th September 2022

Good customer service

5
If I ask a question by email I always get a quick answer. Any claims I’ve made I have received an email the next day to say it’s been paid into my account. Keep up the good work. Reviewed on: 13th September 2022

Easy to join

5
I have never had to claim so can only comment on the joining and after joining experience which has been great. Reviewed on: 13th September 2022

fabulous supportive insurance company

5
Many Pets paid out within 24 hours when my dog was ill, it was really easy to upload the receipt on there online system. They also have free vet support and a wide range of services to help your pets. Reviewed on: 13th September 2022

Only the best and that's Many Pets for my dog

5
Many Pets are the best insurance I've ever used and with a one off excess payment each year I don't think there is another company who could compete with them. Unfortunately since adopting my 1 year old Shorkie earlier this year she has incurred a lot of health problems and Many Pets have never refused one of my claims. To make a claim it's very easy you just phone them and give the name of the Veterinary practice which treated your animal, the amount you paid, the date of treatment and they do the rest. What could be easier than that. Reviewed on: 13th September 2022

Recent purchase

5
Having acquired a second young dog, the rates and quality of insurance fit the bill for our family. As soon as we are able to, we will insure our other dog with Many Pets too. Reviewed on: 13th September 2022

Great service

5
Dealt with my insurance quickly, efficiently and no quibbles. You know exactly where you are with Many Pets by good updates. Would recommend on.... Reviewed on: 13th September 2022

Amazing customer service

5
First time pet owners, Many Pets couldn’t have made it any easier to make a claim! Reviewed on: 13th September 2022

Confident convenient cover

5
It is very easy to submit any claims. Completely online. Great communication. Good price. I don’t have to worry about a thing. Reviewed on: 13th September 2022

Extremely poor now.

1
Used to be a good company. I certainly cannot say that anymore. It now takes them over 2 months to settle claims. This last claim was for medication that we've had many times before, an itemised invoice was attached, yet it has still taken 9 weeks & it's not settled yet. They admitted that my initial claim hadn't been logged (their fault), yet it is still taking ages. I've had more emails 'regarding complaint' than any to to do with settling the claim. Reviewed on: 13th September 2022

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