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ManyPets: Pet insurance reviews

4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
200% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13422)

Confident convenient cover

5
It is very easy to submit any claims. Completely online. Great communication. Good price. I don’t have to worry about a thing. Reviewed on: 13th September 2022

Extremely poor now.

1
Used to be a good company. I certainly cannot say that anymore. It now takes them over 2 months to settle claims. This last claim was for medication that we've had many times before, an itemised invoice was attached, yet it has still taken 9 weeks & it's not settled yet. They admitted that my initial claim hadn't been logged (their fault), yet it is still taking ages. I've had more emails 'regarding complaint' than any to to do with settling the claim. Reviewed on: 13th September 2022

Great company

5
I feel very happy with this company. Great service and support Reviewed on: 13th September 2022

Fantastic service

5
Many Pets offer a fantastic product which is v user friendly and provides complete coverage for our pet. L Reviewed on: 13th September 2022

Best pet insurance ever

5
The customer service is amazing. My dog has unfortunately been very I’ll for some time and they have paid all of my claims in full. Cannot fault many pets at all . Reviewed on: 13th September 2022

Great service

5
They are reasonably priced and pay out quickly plus only charge one excess per annum Reviewed on: 13th September 2022

The best pet insurance company

5
Excellent service for my dog at its time in need. No hassle claims Reviewed on: 13th September 2022

Brilliant customer service

5
We lost our beloved little dog this past Christmas following a tragic accident and two subsequent operations. Many Pets were fantastic in their handling of the claim at a time of our great sadness and stress . I don’t hesitate to recommend them to everyone I speak to now. Reviewed on: 13th September 2022

Easy to set up!

4
We needed a new pet insurance for our new member of the family! Found set up easy and stress free! Reviewed on: 13th September 2022

Would definitely recommend

5
We have been with Many Pets for several years and have been really impressed with the ease of contact and how smoothly and promptly claims are paid. We have recommended Many Pets to friends who have been equally impressed. Reviewed on: 13th September 2022

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