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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.87 (13422 reviews)

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4.87

Based on 13,422 reviews, last reviewed 16th Apr 2026

200% increase in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

No.1 choice

I decided to get a quote from Bought By Many after a recommendation from a friend, and have not been disappointed, the website is easy and clear to use and have recently added another policy for a second pet. I would recommend anyone to try them, I am sure they will be plesantly surprised. Reviewed on: 1st August 2018

Positive, helpful, & reassuring experience

Have had to make 2 claims and both experiences were dealt with in a friendly and professional manner. I've used both the online process and telephone process to make claims and both have been very smooth. With regular updates along the way. The additional benefit of being able to access a vet by video call has been invaluable. Great service, would happily recommend. (Much better service than another well known pet insurance company I've used in the past). Reviewed on: 13th September 2022

Friendly staff

Staff always happy to talk and sympathise re your animal, customer service is excellent. Claims paid direct to you or to your vet. The choice is yours. Easy to deal with. Reviewed on: 13th September 2022

Best insurance

I have been with many pets for 14 months. Havent had to claim yet. And im really hoping i dont need to. Have had to contact manypets to change my policy and it was done with ease making me think that this company is very easy to deal with. Reviewed on: 13th September 2022

Very Understanding, friendly and efficient. First Class!

Within just a few weeks of getting our border collie puppy, Skye, it was found she had a serious heart condition and required surgery to save her life. This complex cardiac surgery was carried out successfully at the Royal Veterinary College, Queen Mother Hospital for Animals. Many Pets were very understanding, friendly and efficient in settling our substantial claim promptly and without any fuss. They were first class! Reviewed on: 13th September 2022

Many pets for the win

Very quick service no problems making claims! Reviewed on: 13th September 2022

Amazing insurance company from day one would never change

My experience with many pets have been amazing my beautiful dog mable got a leg Injury and many pets were amazing when claiming on insurance no questions asked just sent over all medical details and bill was paid amazing company Reviewed on: 13th September 2022

Many thanks many pets

My dog recently ingested weed killer and after expensive emergency treatment my claim was handled so quickly and seamlessly. I can’t praise Many Pets enough for all they do. Reviewed on: 13th September 2022

First class customer service

I reviewed many policy types when getting my first pup and liked the idea of paying a little more for the best cover but also being able to get some back if I didn't submit a claim. The online claims process is very simple to use and funds are paid very quickly Reviewed on: 13th September 2022

Highly recommended

Had no issues with this company, so far. Made 4 claims for toxin ingestion and dental treatment all paid quickly and smoothly. Reviewed on: 13th September 2022

Highly satisfied

Amazing customer service everytime needed Reviewed on: 13th September 2022

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