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ManyPets: Pet insurance reviews

4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Great Service!

5
Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Best by far

5
Insurance was easy to set up, paid out within hours of my claim. Was expecting a big jump in my payments but it wasn't too bad Reviewed on: 13th September 2022

Excellent

5
Smooth and easy to use Customer service are always nice and prompt Reviewed on: 13th September 2022

Great insurance

5
Great insurance company very happy Reviewed on: 13th September 2022

Superb value and service.

5
Superb value for money especially if you have more than one household pet! Fast and friendly customer service. Reviewed on: 13th September 2022

Easy, reliable cover.

5
We had a young cat with FIP who needed 6 months of treatment. His sister came home one day with a block of rat poison so we had many visits to our local vet. The insurance covered us and paid out quickly and without fuss. When we called to notify Many Pets the people we spoke to were helpful, professional and very friendly, making an extremely stressful time easier to deal with. Reviewed on: 13th September 2022

Simply the Best

5
Like with all types of cover, you never really know how good a policy/company is until a claim arises. Many Pets were simply fantastic! They worked closely with our Vets and covered all of the treatment minus the agreed excess. I would highly recommend them to anyone who loves their pet!! Reviewed on: 13th September 2022

Excellent support on a Sunday

5
With a poorly puppy at 1pm on a Sunday- you were there! I received a video call from one of your online pets and he was able to let us know what was wrong with our puppy and all was well. Thank you so much Reviewed on: 13th September 2022

Great renewal process!!

5
I added an extra dog to my renewal 10 days before it was up so I phoned and the person I spoke to was extremely helpful. She went through the renewal step by step and was warm and friendly. I’ve also got the cashback policy so that was a welcome surprise at the end of the year! Thanks :) Reviewed on: 13th September 2022

Excellent service

5
Unfortunately, I have had to claim a few times for my dog. Many Pets have always processed my claims without any hassle. It’s a straightforward process. Great customer service. I have them recommended several times. Reviewed on: 13th September 2022

Excellent service

5
Great cover and easy to use service, we had a claim last year that was dealt with so fast. Always recommend Reviewed on: 13th September 2022