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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.87 (13422 reviews)

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4.87

Based on 13,422 reviews, last reviewed 16th Apr 2026

400% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Amazing straight forward claiming

Such a great company, customer service amazing. Claiming straight forward, no huge price increases yearly. Definately have recommended to others. Reviewed on: 13th September 2022

Move to Many Pets

I moved to Many Pets from a well know pet insurer and made a great saving. Very happy with Many Pets. Reviewed on: 13th September 2022

Great value insurance

Easy to set up. Good advice. Great value for money. Reviewed on: 13th September 2022

Helpful and efficient

Many pets are really very efficient when dealing with my claims from start to finish. Very impressed with the way they deal with claims. Reviewed on: 13th September 2022

Real people

Hassle free. Straightforward & able to speak to real people instead of a machine. Thoroughly recommend. Reviewed on: 13th September 2022

Great Support

My Cocker was taken poorly whilst we were in Yorkshire, Many Pets helped us feel supported whilst a lad was being treated, paying promptly without quibble. This was continued when we came back to our vets in the West Midlands. Thank you! Reviewed on: 13th September 2022

Friendly, fast, reliable, supportive

Always super quick to pay out, the team always lovely on the phone. Competitive rates. Reviewed on: 13th September 2022

Brilliant customer care

Took out insurance with many pets when we got out first puppy in 2021. The 24/7 video vet consultation is a god send and has saved me having to go to our registered vet on numerous occasions. I have only had to call once to update details however when I did the customer service I received was brilliant. Reviewed on: 13th September 2022

Fabulous service

Great team incredibly helpful and thankfully pay up as is the point of insurance not quibbling . Highly recommend Reviewed on: 13th September 2022

So quick and easy

The service is amazing, we got our claim within 24 hours and have already recommended to friends Reviewed on: 13th September 2022

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