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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.87 (13422 reviews)

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4.87

Based on 13,422 reviews, last reviewed 16th Apr 2026

400% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Professional and user friendly

BBM have been so incredibly efficient throughout my dog’s illnesses. When you’re having to make a claim, it can be a very stressful time because of course your priority is your pet. The fact that you can put in your claim so easily online is enormously helpful. Within minutes you get a response via text to say that BBM have received your claim. You were then kept updated until a decision is made. This is without doubt the best experience I have ever had with an insurance company. My beautiful Bernese mountain dog has unfortunately developed a chronic condition and it is really important to me that I know that I can trust BBM to fund the treatment that he needs. I recommend them at any opportunity to other pet owners. Reviewed on: 15th September 2021

Very good value for money

Correspondence has been excellent and the cover i receive for my pets, for the price is great. Reviewed on: 15th September 2021

Value for money and easy to use

Very easy to set up and compare policies and fantastic prices, couldn’t be happier Reviewed on: 15th September 2021

Excellent service for the 3 years we have been with you

We have had a very good service from bought by many and they have settled any claims we have applied for within our policy. Reviewed on: 15th September 2021

Good pet insurance

Overall a good pet insurance company, good range of policies, claiming online is very easy Reviewed on: 15th September 2021

First Class Service And Compassion

Having had to claim for death of our Miniature Schnauzer recently we were very impressed with the way the claim was handled. The staff involved were brilliant and showed a lot of compassion and understanding regarding the death of our pet and couldn't do enough to help with our claim. The service and speed of settlement of the claim was first class and would definitely insure our next Miniature Schnauzer when he arrives with this company. Reviewed on: 15th September 2021

Best pet insurance by far.

I always recommend Bought By Many to my friends as in my opinion they are the best pet insurance by far. They are far cheaper than my previous insurance company and yett are covered for so much more. The team are extremely helpful and very easy to talk to Reviewed on: 15th September 2021

Outstanding service

The fact I would highly recommend to anyone who asks, is testament to how good I rate BBM. Reviewed on: 15th September 2021

pet insurance

great pet insurance by Bought By Many. the only insurance I know that does zero excess which brings me great peace of mind Reviewed on: 15th September 2021

No fuss insurance & claims

I was very impressed and pleased with how easy it was to set up this policy. But then blown away at how simple, taking the minimum of time to make a claim. BBM kept me updated all the way and my claim was settled quickly. Reviewed on: 15th September 2021

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