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ManyPets: Pet insurance reviews

4.87
Based on 13,416 reviews, last reviewed 22nd Dec 2025
100% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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6%
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1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Fantastic company Fantastic company, very reasonable price, and have been so easy to deal with whenever we have needed to claim. Access to video vets has been exception... Read more Reviewed on: 5th September 2025
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S C

Latest lowest rating:

1

Takes an absolute age for ManyPets to credit 'Moneyb... Takes an absolute age for ManyPets to credit 'Moneyback', each year it becomes longer and longer. Depending on who you speak with, there is little con... Read more Reviewed on: 22nd December 2025
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KM

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13416)

Review of the ManyPets, Pet insurance:

THE ONLY PET INSURANCE ANY PET OWNER SHOULD HAVE

5
These are by far the BEST pet insurance company you could ever wish for. I have recommended these to so many people...…………..friends, family and generally anyone who will listen. I've heard of so many horror stories from other people about other pet insurers where certain illnesses/ailments are not covered or they are until your beloved pet falls fail to one and then the following year they either won't cover it or raise the premium so high you need an extra mortgage to pay for it. I have a lifetime policy with Bought By Many where the monthly premium will never increase regardless of what treatments my bullies will need. There is a maximum lifetime amount per dog but to be honest the threshold is so high I hope there will never be a need for this to be exceeded. All of my dealings with Bought By Many in receiving reimbursements for claims have been very easy, quick and efficient and I have never had to quibble with the compensation due to me. They always keep me up to date on the status of my claim and any delay has generally been down to the vets but once Bought By Many had the information they needed they reimbursed me straight away, I think the longest I've had to wait is 4 weeks and as I said this was due to poor administration from the vet. Don't get me wrong, on paper the monthly payments may seem a lot higher than other insurers but people need to realise that you get what you pay for, yes I could insure my two bullies for a fraction of what Bought By Many cost however the cover would not be anywhere near as rock solid as it is with Bought By Many. I live with the confidence that God Forbid anything should happen to either of my dogs Bought By Many will cover the cost of the treatment and I will NEVER have to make a decision between my pets life or money. I really cannot express just how important having the right insurance for your pet is and I believe this is the ONLY insurance anyone with a pet should have. Pet insurance from anywhere else is not worth the paper it is written on! Well Done Bought By Many, I am so glad I am insured with them for my dogs sake and lives. Reviewed on: 15th September 2020

Never had an issue.

5
Never had an issue. Excellent communication and regular updates and information provided via email. Reviewed on: 15th October 2024

Policy taken out easily and received my docs

4
Policy taken out easily and received my docs Reviewed on: 15th October 2024

Would recommend

5
Overall very positive, easy to use, quick communication and good value. Reviewed on: 15th October 2024

Easy to set up.

5
Easy to set up. No hard to follow jargon. Online vet tool was excellent Reviewed on: 15th October 2024

Top service

5
Best support was provided when needed. Highly recommend Reviewed on: 15th October 2024

Always have help and advice when needed.

5
Always have help and advice when needed. Money back if you haven't had a claim Reviewed on: 15th October 2024

Top pet insurance company

5
Many pets are a very competitive company in their field and always keep the customer informed on every aspect of their business. They are also very quick to respond when you make a claim. Reviewed on: 15th October 2024

Great so far, the call with vets is great!

5
Great so far, the call with vets is great! Reviewed on: 15th October 2024

Always great customer service!

5
Always great customer service! There is a lot of online support, information and useful perks - including FirstVet (online consultations) for free! Making a claim it is super easy and quick. Overall very satisfied with the service. Reviewed on: 15th October 2024

Used Many pets for the first time when my fur baby h...

5
Used Many pets for the first time when my fur baby had his first fit. It was a horrible time for us and Many pets did not questions us once. Just prompt payment straight away. Really easy to deal with no hassle at all. Any problems we have we use the 24 7 advice line where someone rings us back via teams and having a face to face chat just eases you straight away. Reviewed on: 15th October 2024