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ManyPets: Pet insurance reviews

4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
400% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Great Service!

5
Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

The most amazing and easy to use service! Will never go anywhere else!

5
We have been unfortunate to have a puppy with a broken leg and bought by many we’re soooo easy to use and supportive! You just had to fill in a simple form and the claim was underway! The people on the phone were really attentive and lovely. We received the claim in good time and we’re very grateful. Thanks again, you’re brilliant! Reviewed on: 15th September 2021

Excellent service

5
Thankfully we haven't had too many serious incidents with our dog but bought by many have been amazing any time we have used them and a totally stress free process.. highly recommended Reviewed on: 15th September 2021

Good service

5
Easy to understand policies Good value and trouble free claim process Reviewed on: 15th September 2021

Peace of mind 24/7

5
Everything I've needed to call BBM they have reassured me and given me the right information. Having access to video calls with vets out of hours is wonderful, especially as a new 'mum'. Reviewed on: 15th September 2021

Amazing

5
My cockerpoo has had lots of problems with allergies and ear infections and Bought by Many have always settled the vet bill quickly and efficiently without me having to complete endless forms they prices for insurance are also very good. Reviewed on: 15th September 2021

Excellent pet insurence best on the markey

5
Cannot fault bought by many . Excellent service claims are settled quickly and calls answered quickly and efficiently . Reviewed on: 15th September 2021

Never had a problem claiming they made it so easy

5
My daschound needed x-rays etc and no quibble it was just sorted they even delt directly with the vet about the finance so we didn't have to be involved which took pressure off us Reviewed on: 15th September 2021

They are the best

5
They are absolutely brilliant, no problems, couldn’t find a better insurance company’s Reviewed on: 15th September 2021

Amazing service

5
You never know just how good an insurance company are until your faced with making a claim. Bought By Many were excellent and making a claim was made simple and stress free. I would highly recommend them. Reviewed on: 15th September 2021

Brilliant Company & very reasonable premiums

5
Every claim i have had has been dealt with brilliantly. Its so easy to do online & customer service is brilliant. Reviewed on: 15th September 2021