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ManyPets: Pet insurance reviews

4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
400% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Great Service!

5
Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

A range of products to suit every need and reasonably priced

5
Easy to arrange, a full range of products and a competitive price. Beware of apparently cheaper products that hide exemptions and conditions. Reviewed on: 19th September 2020

Best insurance no Excess to pay

5
Bought by Many have paid out in full for every claim I make and there have been a lot! My whippet has ripped his dew claws 6 times and each time they have paid! And now they have paid over £350 to have them removed! Reviewed on: 19th September 2020

Hassle Free

4
I love this pet plan, having owned dogs for years, I find Bought by Many the easiest and less expensive of all of them and never hesitate when someone asks about pet insurance to suggest them. Everything is just so simple.. Reviewed on: 19th September 2020

Great company and great products

5
I've had my pet insurance policy with Bought by Many for several years now. They offer great service and good range of products. I really like the way they offer a payment if no claims are made as well. I'd recommend them to anyone looking for pet insurance. Reviewed on: 19th September 2020

Happy my VIP Pet is well covered

5
I am very happy that our pet is well covered. This gives us piece of mind Reviewed on: 19th September 2020

Quick and efficient service

5
When I have unfortunately needed to make a claim, they have dealt with it promptly. Their website claims process is quick and efficient and you receive regular updates. Would recommend. So far prices are very competitive, even after claiming, let's hope this continues. Reviewed on: 19th September 2020

Easy to apply for insurance

5
Explains well what you are and not covered for Reviewed on: 19th September 2020

Support

5
Hi, I really get good support from bought by many, costumer services is amazing Reviewed on: 18th September 2020

Awesome insurance!

5
A reasonable cover that actually includes all our needs! Great to have the variety of payments and plans and no scaremongering! Highly recommended! Reviewed on: 18th September 2020

Brilliant

4
Always ready to help in a crisis, very friendly. Reviewed on: 18th September 2020