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ManyPets: Pet insurance reviews

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4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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See only 4 star reviews
6%
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Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M
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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13422)

Easy, efficient and excellent

5
I need pet insurance for my puppy and they offered me a great deal. Was very efficient and easy to work around the website. I'm also a veterinary nurse in practice and I am aware they are very good to us Reviewed on: 16th September 2020
Louise Grooms's avatar
Louise Grooms

Fantastic insurance

5
Well pleased with Bought by many only paid 2 instalments on our rehomed GSD when it was very ill bought by many never quibbled over the cost of treatment and settled the bill very quickly and with there fantastic service we believe that it saved the dogs life Reviewed on: 16th September 2020
Cliff Purvis's avatar
Cliff Purvis

Good value for money

4
Bought by many offer a good service, with a great level of cover (that can be tailored to your needs), whilst still being reasonably priced. Can’t fault them! Reviewed on: 16th September 2020
KRZ's avatar
KRZ

as a vet, I'm well aware of the potential costs of owning a pet...

5
I wasn't sure if I could afford pet insurance; this insurance bridges the gap for me. I called them to quiz them against all the problems I flag at work every day where insurance claims aren't covered, or people think they've got a product they don't, or worse still that they're priced out of their 'lifetime' policy within a few years. I didn't find anything I wasn't happy with and seemed fair (disclaimer - you need to read all of the documents to make sure the products are right for you - they may not suit everybody). £15 per cat (they're very young, BBM don't do vet discounts) sounds like a lot of money, but that's £360 for peace of mind for my two cats for a year. Likely (hopefully) I won't have to use it, and of course it will get more expensive each year as it gets more likely that I will. Seems fair to me. When I have to tell someone who expected me to retrieve a grass seed from their dog's ear for the price of a consult that actually, I need to sedate and with medications and rechecks it is likely to cost around £350, they're shocked. They consider not doing it, but they 'don't really have an alternative - their dog is in pain and the eardrum could perforate, then treatments are in the high hundreds to thousands. So they feel angry, and that's directed at me. Next step up, an owner who expects a £100-200 bill that that retrieving a grass seed from their dog's nose (of course it will likely be a sedation or GA, they understand that) - but its actually going to cost between £600-1000 (because we need to consult - assess the likely causes of the discharge from its nose and general health, then anaesthetise with a nurse who monitors your pet throughout so I can focus on my job, put a scope that cost our practice £10-20k into the nose of your dog, and then into its mouth and flex it around to see the back of the nasal passages.. If we can't see anything, pack its throat and flush aggressively to dislodge anything we haven't seen, get samples of this or biopsies of abnormal tissue to send for analysis, take xrays to look for something 'more sinister', give medications for comfort after the procedure and rechecks to ensure all is ok before we sign off - then have to send you for a £1200 CT if we're still not sure what we're dealing with - that's without treatment of course, which is likely to be at a specialist centre (£2000-6000 if we're at this stage) 7/10 owners will struggle to find the cash on the spot for the initial work up, especially knowing it may only be the first stage. How about that little 'nothing' lump you found? we want to take a conscious needle aspirate so we can send some cells to the lab to have it analysed - to get more information so we can plan for the best surgery, which means bloods to check your animal is healthy for an elective surgery and fluids to assist under anaesthetic, the general anaesthetic and a nurse to monitor, the theatre, the sterilising of the equipment, the surgery itself, the lab fees to confirm a diagnosis, medications to go home and the aftercare checks... totalling just under £1000, without insurance, for a lump you weren't even worried about? seems a little steep... but what if THAT'S the lump that kills your dog? That's what insurance is for. Its to take 'the money' out of the equation for you, so you can work with your vet to make the best choices for your pet. Reviewed on: 16th September 2020
Alexia Wilson's avatar
Alexia Wilson

Friendly advisors, excellent pricing & easy when you need to make a claim!

5
My dog was previously insured with a well known provider & for a lesser cover I was paying double what I do now with Bought By Many. I have so far had to make one claim & my experience was made quick & easy, with friendly & helpful advisors talking me through the process. I recommend BBM to anyone who asks & for as long as I experience the service that I have so far, I shall continue to keep shouting about you. Reviewed on: 16th September 2020
Laura Law's avatar
Laura Law

Best value I could find

5
A clear, easy to navigate Website, with simple reasonably priced options made this the choice for our cavalier puppy. Hopefully we won’t need to make a claim, but if we do, I feel confident that it will be simple to resolve. Reviewed on: 16th September 2020
Victoria's avatar
Victoria

Excellent Service

5
This year we have had a few trips to the the service I have received from Bought by Many has been first class, stress free and extremely efficient. Everything has been dealt with and resolved within a fantastic time scale, very approachable and polite service experienced. Reviewed on: 16th September 2020
Louise Muir Easton's avatar
Louise Muir Easton

Pet insurance

5
Really happy with the service so far Reviewed on: 16th September 2020
Ruth Woodcock's avatar
Ruth Woodcock

Excellent

5
Fantastic cover at a great price. Reviewed on: 16th September 2020
Jason's avatar
Jason

Amazing extras provided in one competitive price

5
I've covered my puppy Ivy with pet insurance from Bought by Many and have been constantly surprised and delighted by the many little extras available to me for no extra cost. This has included a free 15kg trial pack of bespoke dog food and vet consultations by Zoom which were invaluable as a new dog owner during the Covid era. So lovely to get such good service. Reviewed on: 16th September 2020
Jane's avatar
Jane

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