Smart Money People Logo

ManyPets: Pet insurance reviews

4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
200% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Great Service!

5
Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Highly recommended

5
I had claimed some wet fees very easily and without any stress, calls or messages. They doing their job very well! Reviewed on: 15th September 2020

Fantastic service

5
We have recently had to make a claim. Staff were very sympathetic, competent, caring and efficient. I would thoroughly recommend Bought by Many ! Reviewed on: 15th September 2020

Good idea

5
Great pet insurance and the money back if you don’t need it is a really good idea Reviewed on: 15th September 2020

Comprehensive and value for money

5
Had to claim twice now for my dog Pablo. On both occasions Bought By Many delivered excellent customer service and paid the claims quickly. The Vet app you get access too is brilliant. Definitely recommend. Reviewed on: 15th September 2020

Fast and efficient

5
I have found your insurance to be very user friendly, fairly priced and fast at paying out. Reviewed on: 15th September 2020

Good Service

4
Staff are friendly, prices are reasonable and everything is clear. Reviewed on: 15th September 2020

Excellent fast service

5
Very pleased with this company they re paid my bills within 2 weeks , straight forward easy to use snap claims. Reviewed on: 15th September 2020

Fabulous insurance

5
Great team, helpful & clear. Exactly what you need for your special pets. Reviewed on: 15th September 2020

Outstanding service

5
I have found the service revived from Bought by many is outstanding. We have had insurance through various suppliers throughout the last 5 years but BBM has topped them all. I have had to make several claims due to an ongoing issue and they have paid out fast and efficiently. You don’t even need to speak to anyone. Fan service and I would definitely recommend to everyone Reviewed on: 15th September 2020

Delighted

5
Reasonably priced, work well with other companies to bring me promotions. All in all more than what I expect from an insurance company and impressed. Reviewed on: 15th September 2020