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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.87 (13422 reviews)

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4.87

Based on 13,422 reviews, last reviewed 16th Apr 2026

200% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Best Pet Insurance on the market!

We struggled to find a good insurance company for our pets that provided good coverage for a price we could afford before Bought by Many. But now we've found just that in them. Their insurance offers a great cover at reasonable prices and the best part is that if you need to use them, then its no stress. We simply had to put a claim in and they did the rest! They liaised with our vets and paid them directly. Their customer service is first class and I would thoroughly recommend them and nominate them for this award! 5 stars! Reviewed on: 15th September 2020

Great cover at a fair price

Swapped from another provider last year. Happy with the price and improved cover. Reviewed on: 15th September 2020

Amazing, friendly, caring company

What an amazing company each time I have had to make a claim I have received 5 star service and I could not fault them. From start to finish they make it so easy and keep you up to date the whole way through. The staff are friendly and informative and make you feel stress free. I won’t be changing my insurance company and I have recommended them to everyone I know who has a pet or thinking or getting one. Again 5 star rating. Reviewed on: 15th September 2020

Friendly helpful staff

I was guided through the process by a very helpful, friendly and knowledgeable and understanding staff member. One of our cat’s had suffered serious injuries from an accident and the service I received was second to none. Reviewed on: 15th September 2020

Very clear and easy to submit a claim

Easy and straightforward to submit a claim without the hassle of sending forms away Reviewed on: 15th September 2020

Really positive so far

User friendly, easy to make a claim and helpful staff Reviewed on: 15th September 2020

I tell everyone with a pet to go with Bought by Many!

Reliable, helpful and affordable. Reviewed on: 15th September 2020

Excellent value for money!

Very competitive prices!...and they won't let you down when you need them!..and that comes from my vet who has dealt with many many insurance claims over the years!... Regards David Reviewed on: 15th September 2020

Good value and claim experience.

As a relatively new customer I had to make a claim. The claim was settled promptly. Will need to see the extent to which claims effect the renewal premium but given that the premium was nearly half of that of previous insurer has to be good value. Reviewed on: 15th September 2020

Easy

Very simple and no hassle provider. Wouldn’t change. Reviewed on: 15th September 2020

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