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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.9 (13417 reviews)

View other ManyPets products

4.87

Based on 13,417 reviews, last reviewed 11th Feb 2026

67% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Excellent company, always quick and easy to claim Excellent company, always quick and easy to claim Reviewed on: 1st February 2026

Latest lowest rating:

1

Employee's working from home This working from home is not working I spoke to a representative and they couldn't be bothered you could hear a television in the background it's ab... Read more Reviewed on: 11th February 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13417)

Review of the ManyPets, Pet insurance:

Pays claims once diligent checking has been carried,...

Pays claims once diligent checking has been carried, doesn't stall by asking irrelevant questions. Claim handlers listen and understand my comments, without a prolonged explanation. Customer services have always replied promptly to my queries (via email). Reviewed on: 21st October 2024

The best Insurance for beloved elderly pet.

Excellent explanation of types of available cover for elderly pet with applied costs given by polite consultant.Regular aftercare support notices of promotions products and service offers.Recommended to others. Reviewed on: 15th October 2024

Some claims were easy and paid quickly.

Some claims were easy and paid quickly. Others were not so quick. Reviewed on: 15th October 2024

Very knowledgable staff.

Very knowledgable staff. Every option explained in full. Insurance claims paid out immediately .all queries answered in full. Our claim was paid direct to vet . Cheapest quotes the best insurance about at the moment excellent coverage for all breeds of dogs and other animals . Reviewed on: 14th October 2024

The three most important skills

Efficient service, polite & pleasant people, clear responses - what more can I say Reviewed on: 14th October 2024

Great value for money

Great value for money, with rebates for no claims. Reviewed on: 14th October 2024

Everything is Easy

Everything with Many Pets is easy, from transitioning from Bought by Many to making a claim. Reviewed on: 14th October 2024

Excellent customer service.

Excellent customer service. Really like the 20% discount on next year's policy providing no claims made Reviewed on: 14th October 2024

Insurance extras

The Vets app as part of the insurance was straight forward to use and quick to access. Reviewed on: 14th October 2024

Great coverage and simple & efficient claims process.

Really simple process when unfortunately I needed to make a claim. Great level of insurance cover provided! Very happy to recommend to all pet owners! Reviewed on: 14th October 2024

Staffie claim on insurance

Had a claim when my staffie was poorly and eventually we had to put him to sleep. Nothing was to much trouble for ManyPets insurance and everyone I spoke to were so polite. Made the heartbreak a bit more easier to swallow. Thanks Reviewed on: 14th October 2024

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