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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.87 (13422 reviews)

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4.87

Based on 13,422 reviews, last reviewed 16th Apr 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Vets that are always there for your pet

Each time I have had to use the vets for various reasons I have found them to be so professional, and always have Harley’s needs looked after. That are polite and very caring Reviewed on: 15th October 2024

Good value for money, but not the best customer service

Great value for money, and a quibble-free attitude. Their customer service is lacking though; they’re clearly understaffed, and it’s hard to get through on the phone sometimes. They can sometimes let things fall through the cracks, for example they didn’t set my direct debit up properly, and I hadn’t noticed it had stopped going out of my account each month. Cut to December when they sent me an invoice for £500 out of the blue for missed payments. Reviewed on: 3rd October 2024

assessing claims

There have been a number of occasions when Many Pets have been slow in assessing claims Reviewed on: 3rd October 2024

Many Pets are more than just an insurance company

Many Pets are more than just an insurance company. They are like a family. When my previous dog needed a lot of medical care I didn’t have to dispute with many pets once about any of the costs of the medical bills that he needed. They were always so lovely on the phone and genuinely cared about our Breezy and were touched by our story. When Breezy passed away and I had to ring to tell them to cancel the policy I couldn’t hold it together and the lady on the other end of the phone felt my pain and cried with me and I needed that. Two days later I received a card, chocolates and a bunch of flowers in the post from many pets which was just so beautiful. There are not many insurance companies that would do that! I didn’t think twice about insuring my new dog Zero with them as I knew that he would be just as looked after! Reviewed on: 3rd October 2024

Easy claims process, no quibbles, payments made swiftly

My dog has sadly had Lymphoma for the last couple of years, which has led to three rounds of (quite costly) chemotherapy. The claims process with ManyPets has always been smooth, and I've seen progressive improvements over the years. They've never quibbled about a claim, and for the most recent policy claims have been settled very swiftly. Reviewed on: 3rd October 2024

5 star insurance

We’ve been with Many Pets for 4 years now. We had many claims due to a poorly dog and never had any issues with them. It’s quick and easy to submit and track all the claims. Customer service has been brilliant too. Reviewed on: 3rd October 2024

Only been with them a few months and never needed to...

Only been with them a few months and never needed to claim, all ok so far Reviewed on: 3rd October 2024

STILL waiting for my claim to be settled 5 months do...

STILL waiting for my claim to be settled 5 months down the line! Reviewed on: 3rd October 2024

ComPETitive

Competitive prices , and I like all the updates which make you feel part of a group . Reviewed on: 3rd October 2024

Pet Loss

When our cat died I was lost as to what to do indirance wise and was directed well. It did take a while for a response each time and I would have liked a complete final breakdown of the payout though because the care was over 2 veterinary practices it was difficult to get paperwork together but it was resolved in the end. I have the insurance that includes money towards buying a new pet which was really helpful. I've never claimed for individual illness payments so can only comment on "pet loss" claims. I have 2 pedigree cats and am happy with the cost, level of cover and service provided. There are other benefits offered I think like a video vet and partner discount offers but I don't use these. Reviewed on: 3rd October 2024

I found the online shopping experience very easy and...

I found the online shopping experience very easy and helpful so I could buy a policy stress free thank you Reviewed on: 3rd October 2024

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