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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.87 (13422 reviews)

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4.87

Based on 13,422 reviews, last reviewed 16th Apr 2026

200% increase in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

An incredible company

I was very new to pet insurance and the whole thing seemed like a very, very daunting prospect. I tried another company and didn’t have the best experience. Through doing some internet research I stumbled upon this great company, even just navigating the website was easy, everything was so clear and easy to understand. I purchased a plan that covers both of my cats for an incredible price but not at the sacrifice of my peace of mind. Since becoming a customer the service has been exceptional Reviewed on: 15th September 2020

Bought by many, loved by many

Recommended to me and happy to recommend to others. Reviewed on: 15th September 2020

Best dog insurance out there

Affordable, helpful and easy to speak to - really impressed with Bought by Many and would 100% recommend. Reviewed on: 15th September 2020

Great prices

Bought cover for my dogs very comprehensive cover for the price paid. Easily set up all over the Internet in minutes. Reviewed on: 15th September 2020

Outstanding

Best cover and best claims experience. Reviewed on: 15th September 2020

Great so far

We chose this insurance company as it was quick and easy to apply for. Also it had everything we wanted in a policy including online virtual vet consultations. We’ve only had the policy for a few months but so far so good Reviewed on: 15th September 2020

Happy so far havent had to use

Seams a good value product, hopefully will never have to use it and if we do, it’s a smooth process. Reviewed on: 15th September 2020

Great service

Always quick & courteous service when I've had to ring them Reviewed on: 15th September 2020

Pawfect

Absolutely brilliant staff, helped explain the policy to me clearly and not rushed. Cover for my dog is what I wanted and more, all at a Very Reasonable Price Reviewed on: 15th September 2020

Very efficient service.

Bought by Many are very attentive to claims received, and usually settle within a week or so. Easy online forms. Reviewed on: 15th September 2020

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