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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.87 (13422 reviews)

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4.87

Based on 13,422 reviews, last reviewed 16th Apr 2026

200% increase in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026

Read all reviews See your review

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Best Pet Insurance

Great price for my 8 year old Working Cocker Spaniel. Love the fact that if I don’t have a claim in a 12 month period I get 20% refund. Reviewed on: 15th September 2020

Superb Swift service

I contacted bought by many when my dog needed to visit a vet they acknowledged the claim within 24 hrs and paid out within less than 7 days no questions asked Reviewed on: 15th September 2020

excellent service

fantastic products and excellent customer service Reviewed on: 15th September 2020

Very easy and simple to set up

Really great experience to set this up. Great value products. Loads of good information to enable me to choose the right product Reviewed on: 15th September 2020

Excellent Policy Cover

We use BBM for our two cats and one dog. They have always been competitively priced and also covered all costs for necessary veterinary work. The money back at the end of the year is an added bonus. Reviewed on: 15th September 2020

Would recommend without hesitation

We've been insured with Bought by Many for years always hoping to never need it. Unfortunately recently our beloved German Shepherd started exhibiting some neurological problems and the vets recommended consultations including an MRI that ran into several thousands, and an additional referral. Bought by Many settled these claims without any resistance or hesitation, along with her ongoing medication needs. They are always helpful when needed, and the online portal makes it very easy to manage your claims. Would recommend without hesitation to anyone looking for good quality pet insurance from a professional, helpful, company at a fraction of the cost of the ones that the vets themselves tend to push you towards (after all, they've got to pay all that commission somehow!) Reviewed on: 15th September 2020

Great Offering

Love the different choices of insurance especially the option for credit if no claims. Love the free video calls with vets. Refreshingly different! Reviewed on: 15th September 2020

Easy fast purchase excellent cover levels

Easy to use website, fast purchase with excellent cover levels Reviewed on: 15th September 2020

Really pleased with my purchase

I called and spoke to an advisor about a few bits and pieces and of the research I did 'Bought by Many' seemed to have by far the best coverage for the best price. Reviewed on: 15th September 2020

Seems pretty good

Haven't had to claim as yet thankfully, the price seems to go up regularly but then don't they all! Website was good when signing up in the first place! Reviewed on: 15th September 2020

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