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ManyPets: Pet insurance reviews

4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
200% increase in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Easy to use, quick to pay out

4
We took up Bought By Many insurance after it being recommended repeatedly by others and they were right to do so as it is easy to set up, easy to use and claim and quick to pay out when our puppy had a foreign body in it's throat. Reviewed on: 16th September 2020

THE BEST PET PROTECTION

5
HAD ONLY TAKEN OUT THE INSURANCE 6 WEEKS PRIOR TO ONE OF MY CATS BECOMING QUITE UNWELL, THE BILL WAS £800 AND I WAS EXPECTING SOME RESISTANCE REGARDING PAYMENT, BUT I HAVE TO SAY THE COMMUNICATION WAS EXCELLENT AND I WAS PAID BACK IN FULL WITHIN A COUPLE OF WEEKS, VERY SIMPLE PROCESS, BEST COMPANY IVE BEEN WITH AND NO EXCESS FEES EITHER, HAVE RECOMMENDED TO ALL MY FELINE LOVING FRIENDS Reviewed on: 15th September 2020

The best insurer I have dealt with by far.

5
I have had nothing but positive experiences since signing my two dogs up to BBM insurance. The process is the simplest I have experienced and even during COVID they have dealt with my claims quickly. I have recommended them to many of my doggie friends. Great customer service and very reasonable priced. Reviewed on: 15th September 2020

Does what it says on the tin! Great service, great price.

5
My dog was diagnosed with hip dysplasia as a 6 month old puppy. Since then Bought by Many have supported me financially with the various vet trips and hydrotherapy treatments. She is now recovering from a total hip replacement which I have found very traumatic and would have been even worse if I had to worry how I was going to pay for it. A huge Thank You to the Bought by Many team. Reviewed on: 15th September 2020

absolute life savers

5
i have been with them nearly a year and thankfully not had to use them yet but i have friend who have and they have been fantastic always eager to help and pay out when needed i highly reccommend Reviewed on: 15th September 2020

Best Insurance Company

5
Have always been very helpful when dealing with my claims. Always very prompt to settle invoice with My vet. Reviewed on: 15th September 2020

Peace of mind

5
We love having the peace of mind for our 2 pouches they are our family Bought by many gives us that Reviewed on: 15th September 2020

Simple, hassle free

5
Had to put a claim in after our dog was hospitalised just before Christmas 2019. Claim settled without any fuss or involvement from us other than filling in simple on line form Reviewed on: 15th September 2020

Refreshing approach to pet insurance.

5
I became very tired with the poor customer service from my previous pet insurer, as well as yearly premium increases which became unjustifiable. I changed insurer to Bought By Many and was instantly happy with my choice of insurer and the premium I pay, I have not looked back. Reviewed on: 15th September 2020

Excellent

5
I am happy with the ease of arranging cover for my dog. Bought by many insurance plans really take into account how you want the best for your dog/s health and well-being. Reviewed on: 15th September 2020

Totally recommend BBM

5
I have just taken out pet insurance for 4 cats. As I needed different cover for one cat as she is older, I called BBM and had a truly pleasant customer service experience and signed up. I had been swayed to get quotes from BBM as I had read previous reviews from other happy customers who have the unfortunate experience of having to claim for their pet. Overall what has been offered at a decent monthly premium is what I wanted and that any future transactions will be met with their second to non service. Reviewed on: 15th September 2020