Smart Money People Logo

ManyPets: Pet insurance reviews

4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
200% increase in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Great Service!

5
Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Great service, quick action

5
My cat needed to go to the emergency vets which was a large unexpected bill. I submitted my claim online to Bought by many and got a notification that it may take 3 to 5 weeks to review. In the end it only took 3 days for the claim to get claim approved and the money was in my account the next week. Great service and would definitely recommend to friends and family. It's one less thing to worry about knowing my cat is covered when I need it most. Thank you! Reviewed on: 15th September 2020

A great experience all round!

5
The premiums are lower than our previous insurance and also had zero deductible. When we had a claim, the process was easy and we were able to follow progress. Our claim was settled quickly and our refund was in our bank account within a couple of days. We are very happy customers! Reviewed on: 15th September 2020

Smooth, stressfree

5
So easy to submit a claim, the rest was done for me directly with my vets Reviewed on: 15th September 2020

Peace of mind.

5
It was easy to insure our Greyhounds with Bought by many. The cover is excellent at a competitive price. The best thing about it is that if you don't make a claim within the year you receive 20% of your premiums back as a lump sum! All insurance companies should adopt this approach! Reviewed on: 15th September 2020

No hassle company that do it all for u

5
My dogs needed treatment twice in the last 3 months only a phone call and it was all sorted. Best insurance company I've come across. Thanku bought by many Reviewed on: 15th September 2020

Awesome company

5
Bought by Many has to be the best company/service i've ever used. Competitive pricing. Easiest quote and setup system. Easiest claim system with frequent updates. I've also had cause to use their customer service and it was a friendly and helpful experience. Can't fault them. My three cats are very happy. Reviewed on: 15th September 2020

great

5
we hunted for insurance for our dog molly for about a month until a friend recommended u and we have u great so far it was easy to start with and it was easy to renew this year with u Reviewed on: 15th September 2020

Easy to set up

5
I was very happy with the ease of setting up and understanding my new insurance policy Reviewed on: 15th September 2020

Mrs

3
I have insurance for cat nothing happened so I can't say anything Reviewed on: 15th September 2020

Competitive, flexible pricing

5
We are new customers and as yet have not had to make a claim. Based solely on our purchasing experience they have a very good website, easy to obtain and adjust quotes. Our policy was the cheapest and also the best cover we could find. Reviewed on: 15th September 2020